Business Process Improvement Manager
4 weeks ago
We're looking for a skilled Business Process Improvement Manager to join our team at Arriva plc on a temporary basis. The role involves driving the development and maturity of Knowledge Management processes to deliver an improved end-user experience and reduce downtime.
The successful candidate will own and improve both the Knowledge Management and Problem Management Processes, providing high-quality services to IT Services stakeholders. This role operates Monday to Friday, 35 hours per week, with a minimum of 2 days per week in Sunderland.
Key responsibilities include owning the Knowledge Management process, developing and maintaining the Problem Management process, and reporting on its success. The ideal candidate will have experience in Service Management and Knowledge Management, as well as good working knowledge of problem and incident management. A certification in ITIL Foundation V3 or 4 is also highly desirable.
What we can offer:
- A competitive salary of £45,000 - £55,000 per annum.
- A generous pension plan.
- Life Assurance and access to medical professionals.
- 25 days holidays and statutory bank holidays per year.
- Access to Employee Assistance Programme and Online Reward Gateway.
- Eyecare vouchers.
- Opportunity to join Employee Experience Forum and Global Arriva Inclusion Network.
- Free Arriva bus travel for you and immediate family.
At Arriva, we strive to create a culture where we can all be ourselves, feel respected, and celebrate our differences.
-
Process Improvement Manager
3 days ago
Sunderland, Sunderland, United Kingdom Roc Search Full timeAbout the RoleWe are looking for a Process Improvement Manager to join our client's team in Sunderland. As a key member of the organisation, you will be responsible for driving quality excellence throughout the business.The successful candidate will develop and implement processes to ensure customer quality requirements are met. You will work closely with...
-
Process Improvement Coordinator
1 week ago
Sunderland, Sunderland, United Kingdom Vestas Full time**Job DescriptionVestas is looking for a highly motivated Process Improvement Coordinator to join its team. In this exciting role, you will be responsible for developing and implementing process improvements, supporting incident management systems, and adapting workforce to tasks.**Estimated Salary:** $70,000 - $90,000 per year**Key Responsibilities:Develop...
-
Process Control Engineer
7 days ago
Sunderland, Sunderland, United Kingdom E3 Recruitment Full timeJob Description: Process Control EngineerWe are seeking a skilled Process Control Engineer to join our team at E3 Recruitment. As an experienced professional in the field of process control engineering, you will be responsible for striving to improve plant operation and control through electrical and instrumentation maintenance support.Key...
-
Construction Process Manager
7 days ago
Sunderland, Sunderland, United Kingdom Superior Recruitment Group Full timeSuperior Recruitment Group is recruiting for a highly experienced Technical Coordinator Construction to join their team.About the RoleThe successful candidate will be responsible for leading the Process/Technical department, ensuring delivery against business plan and implementing the company strategy. This is a management position requiring strong...
-
Systems and Process Development Head
1 week ago
Sunderland, Sunderland, United Kingdom Hays Technology Full timeAbout the RoleWe are recruiting an experienced Systems and Process Development Head to lead the development and implementation of efficient systems and processes at Hays Technology's client, a well-established not-for-profit organisation.Key ResponsibilitiesThe ideal candidate will conduct thorough analysis of business processes and workflows to identify...
-
Process Director
1 week ago
Sunderland, Sunderland, United Kingdom CV-Library Full timeJob Description: Process DirectorWe are looking for a seasoned Process Director to join our CV-Library team. As a key member of our management team, you will be responsible for leading our Process/Technical department and implementing business strategies to drive success.Your primary focus will be on ensuring that all output from the Process/Technical team...
-
Care Quality and Improvement Lead
7 days ago
Sunderland, Sunderland, United Kingdom CV-Library Full timeJob OverviewKara Healthcare is a leading provider of care home services, dedicated to delivering exceptional care and support to our residents across the East Midlands and East Anglia. We are committed to maintaining the highest standards of care and are seeking a skilled Quality and Improvement Manager to join our team.Key ResponsibilitiesDevelop,...
-
Care Quality Improvement Director
7 days ago
Sunderland, Sunderland, United Kingdom Kara Healthcare Full timeJob Summary:Kara Healthcare is a leading provider of care home services dedicated to delivering exceptional care and support to our residents. We are currently seeking a Care Quality Improvement Director to join our leadership team and drive quality excellence across our care homes.About the Role:This is an exciting opportunity to join a dynamic and...
-
Strategic Workday Improvement Consultant
1 month ago
Sunderland, Sunderland, United Kingdom Arriva plc Full timeArriva, a leading provider of passenger transport across Europe, is seeking an experienced Workday Continual Improvement Partner. As a key member of the Workday Support Team at the Arriva Corporate Centre, you will play a pivotal role in delivering technical support to the Workday system and driving a continual improvement roadmap. The ideal candidate will...
-
Sunderland, Sunderland, United Kingdom CV-Library Full timeAbout the RoleThe Director of Service Improvement and Assurance will be responsible for driving continuous improvement and ensuring our care homes meet the highest standards of care.This role requires a strong analytical mind, excellent communication skills, and the ability to work collaboratively with external stakeholders.Key ResponsibilitiesDevelop and...
-
Strategic Service Improvement Manager
5 days ago
Sunderland, Sunderland, United Kingdom Together for Children Sunderland Full timeAbout the RoleWe are seeking an experienced leader to join our Senior Management Team as a Strategic Service Improvement Manager. This role involves leading responsive social care teams and setting high standards for safeguarding services.Responsibilities:Report to the Head of Service (Safeguarding), lead responsive social care teams, and set high...
-
Process Engineering Lead
7 days ago
Sunderland, Sunderland, United Kingdom Superior Recruitment Group Full timeJob Description:SUPERIOR RECRUITMENT GROUP is seeking a highly skilled Process Engineering Lead to join their team in Sunderland/Adlington. The successful candidate will be responsible for leading the Process/Technical department, ensuring its delivery against business plans and implementing business strategies.The role requires strong communication skills...
-
Sunderland, Sunderland, United Kingdom North Thames Genomics Laboratory Hub Full timeWe are a well-established healthcare organization, seeking an experienced Clinical Pharmacist to join our team. The successful candidate will be responsible for the care management of patients with chronic diseases, undertaking clinical medication reviews, and ensuring safe and effective prescribing practices.About the RoleAs a Clinical Pharmacist, you will...
-
Process Technical Leader
2 weeks ago
Sunderland, Sunderland, United Kingdom CV-Library Full timeJob Title: Process Technical LeaderJob Type: Full-timeLocation: Sunderland/AdlingtonAbout the Role:We are seeking an experienced Process Technical Leader to join our team. The successful candidate will be responsible for leading the Process Technical department, ensuring delivery against business plans and implementing business strategies.Key...
-
Administrative Process Manager
5 days ago
Sunderland, Sunderland, United Kingdom Vestas Full timeVestas is a leading renewable energy company that develops, builds, installs, and maintains wind turbines globally.We are seeking an Administrative Process Manager to join our team in Global Service Supply Chain & Tools – Warehouse.The successful candidate will have a proven background in administration, preferably from a mechanical, electrical, or...
-
Strategic Business Development Leader
4 weeks ago
Sunderland, Sunderland, United Kingdom RE:GEN Group Full timeEstimated salary range: $120,000 - $180,000 per annum.About RE:GEN GREENWe are a leading renewable energy solutions company, revolutionizing the industry with our innovative approach and commitment to sustainability. Our team is passionate about delivering exceptional results and making a positive impact on the environment. We take pride in being an...
-
Director of Quality Improvement
2 days ago
Sunderland, Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeAbout UsThe South Tyneside and Sunderland NHS Foundation Trust provides a range of hospital services to a local community of around 430,000 residents, with a staff of over 8,300 people. We are committed to delivering high-quality patient care and are seeking a highly skilled individual to join our team as a Director of Quality Improvement.About the RoleThis...
-
Strategic Leader for Education Improvement
7 days ago
Sunderland, Sunderland, United Kingdom SGOSS - Governors for Schools Full timeDrive School Improvement as a Chair of GovernorsA primary school in Sunderland is seeking a skilled volunteer to become a chair of governors, driving education improvement and strategic management.Governing bodies are responsible for overseeing the school's progress, making decisions on key issues, and ensuring accountability. Key responsibilities...
-
Health Improvement Lead
3 weeks ago
Sunderland, Sunderland, United Kingdom Executive Connect LTD Full timeJob DescriptionSenior Public Health Practitioner – Substance Misuse and Alcohol£23.55 per hour, 37 hours per weekThe postholder will have a key role in improving health and well-being and reducing health inequalities for the Sunderland population in line with the local priorities, Healthy City Plan, and the joint strategic needs assessment (JSNA).Main...
-
Technical Process Inspector
1 week ago
Sunderland, Sunderland, United Kingdom CV-Library Full timeAbout the OpportunityCV-Library is looking for an experienced Automotive Quality Control Expert to join our team. As a key member of our quality assurance team, you will play a critical role in ensuring the highest standards of quality in our automotive sector projects.Key responsibilities include:Conducting regular audits to identify areas for...