Customer Service Administrator

4 days ago


Dundee, Dundee City, United Kingdom Pertemps Scotland Full time
About the Role

We are seeking an experienced Helpdesk Administrator to join our team on a 12-month contract basis.

This role will provide maternity cover and is a fantastic opportunity for someone with a background in administration or service desk roles to gain valuable experience in the facilities management sector.

As a service desk administrator, you will be responsible for managing and supporting the operational and administration functions related to contracts across the country.

You will be working closely with various teams to ensure smooth operations across multiple contracts, and your day-to-day tasks will involve timesheet management, scheduling work, processing engineer reports, and coordinating procurement activities for equipment.

Key Skills and Qualifications:

  • Previous experience in an administration or service desk role.
  • Strong written and verbal communication skills.
  • Excellent attention to detail.
  • Highly organised, with the ability to manage multiple tasks.
  • Ability to work independently and as part of a team.
  • Proficient with the Microsoft Office packages.

Our ideal candidate will have a proven track record of providing excellent customer service, with a strong focus on attention to detail and organisational skills.

We offer a competitive salary of £28,000 per annum, commensurate with experience, and a fast-paced and supportive work environment that will allow you to develop your skills and career in the facilities management sector.



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