Customer Service Lead

1 month ago


Dundee, Dundee City, United Kingdom Apex Hotels Ltd Full time
Your New Role
We are looking for a Customer Service Lead to join our team at the Apex City Quay Hotel and Spa in Dundee. As a Customer Service Lead, you will be responsible for planning and communicating VIP arrivals, walking around the property to address Health and Safety matters, and liaising with Housekeeping management.

The successful candidate will have a customer service attitude and hotel front office experience or supervisory/management level experience. In addition to a competitive salary, you will receive a range of benefits including 29 days holiday, training and development from day one, and access to an external Employee Assistance Programme. The estimated salary for this role is £18 per hour plus excellent benefits and paid overtime.

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