Senior Legacy Processing Specialist
1 month ago
Ardonagh Advisory seeks a skilled Senior Legacy Processing Specialist to join our team in Ardonagh Advisory. The ideal candidate will have previous experience in premium processing and be able to provide an excellent service to clients.
About the RoleThis is a challenging opportunity for a highly organized and determined individual to oversee legacy processing and ensure that all work is completed within the Service Level Agreement (SLA). The successful candidate will be responsible for monitoring workloads, allocating tasks, and escalating any issues that may arise.
Key Responsibilities- Oversee legacy processing and ensure compliance with SLA requirements.
- Monitor workloads and allocate tasks to team members.
- Escalate any issues that may arise during processing.
- Liaise with stakeholders to ensure seamless communication.
- Review ledgers regularly to ensure accuracy and completeness.
- Maintain high standards of customer service and satisfaction.
- Previous experience in premium processing.
- Strong organizational skills and attention to detail.
- Ability to influence stakeholders and communicate effectively.
- MS Office skills and knowledge of workflow tools.
- Determination and resilience in the face of challenges.
The estimated salary for this role is $65,000 - $90,000 per annum, depending on location and experience.
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