Credit and Cash Manager
4 weeks ago
Role Overview
Sports Directory, part of Frasers Group, is seeking a skilled Credit and Cash Manager to support teachers and students in achieving their full potential. As a key member of our team, you will play a vital role in unifying sports with education, promoting physical and mental well-being, and valuing academic achievement.
Key Responsibilities
- Credit Control: Ensure timely and accurate processing of customer payments, resolving any issues related to overdue invoices, and maintaining effective communication with customers.
- Cash Flow Management: Update daily cash flow reports, reconcile customer accounts, and manage the timely posting of cash and credit notes.
- Account Setup and Management: Establish new customer accounts, conduct credit checks, and set up payment schedules to ensure smooth financial operations.
- Problem Account Identification: Identify potential problem accounts, work closely with the finance manager, and coordinate with debt management services as required.
- Customer Support: Provide exceptional customer service, addressing queries, and responding to emails in a timely and professional manner.
Requirements
- Attention to detail and ability to manage multiple tasks
- Strong verbal and written communication skills
- Previous experience in customer service or account management (training provided)
- Ability to work independently and as part of a team
About Us
Frasers Group is a leader in the retail industry, rethinking retail through digital innovation and unique store experiences. We are committed to elevating the lives of our customers and employees, offering a dynamic and supportive work environment.
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