Credit and Cash Manager

4 weeks ago


Dartford, Kent, United Kingdom Frasers Group Full time

Role Overview

Sports Directory, part of Frasers Group, is seeking a skilled Credit and Cash Manager to support teachers and students in achieving their full potential. As a key member of our team, you will play a vital role in unifying sports with education, promoting physical and mental well-being, and valuing academic achievement.

Key Responsibilities

  • Credit Control: Ensure timely and accurate processing of customer payments, resolving any issues related to overdue invoices, and maintaining effective communication with customers.
  • Cash Flow Management: Update daily cash flow reports, reconcile customer accounts, and manage the timely posting of cash and credit notes.
  • Account Setup and Management: Establish new customer accounts, conduct credit checks, and set up payment schedules to ensure smooth financial operations.
  • Problem Account Identification: Identify potential problem accounts, work closely with the finance manager, and coordinate with debt management services as required.
  • Customer Support: Provide exceptional customer service, addressing queries, and responding to emails in a timely and professional manner.

Requirements

  • Attention to detail and ability to manage multiple tasks
  • Strong verbal and written communication skills
  • Previous experience in customer service or account management (training provided)
  • Ability to work independently and as part of a team

About Us

Frasers Group is a leader in the retail industry, rethinking retail through digital innovation and unique store experiences. We are committed to elevating the lives of our customers and employees, offering a dynamic and supportive work environment.



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