Credit Manager
3 days ago
Take control of debt management with a focus on customer relationships at Restore Records Management.
About the Role
- Manage debt collection, ensuring high customer satisfaction and accurate financial records.
- Develop strong relationships with clients, leveraging expertise in credit control and negotiation.
- Drive results through effective communication, problem-solving, and goal-oriented work.
- Partner with various teams to deliver seamless service and resolve complex issues.
Key Responsibilities
- Collect and manage customer accounts, ensuring timely payments and reducing DSO.
- Proactively engage with clients to resolve debt challenges, leveraging strong communication and negotiation skills.
- Prepare and manage court paperwork, meeting deadlines and resolving complex issues.
- Work closely with cash allocations, invoicing, and other teams to ensure efficient service delivery.
Requirements
- Experience working with large clients, preferably in a multi-location setup.
- Strong knowledge of technical and legal credit issues, with a focus on compliance.
- Excellent communication, negotiation, and influencing skills, with the ability to manage high-pressure situations.
- Advanced Excel skills for data management and analysis.
Benefits
- Competitive salary and bonus structure.
- 23 days annual leave, with opportunities for flexible working arrangements.
- Pension scheme and benefits package.
About Restore Records Management
We are a leading provider of data destruction services, committed to customer satisfaction and employee development. Our team is dedicated to delivering exceptional results and creating a positive work environment.
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