Customer Experience and Operations Specialist
4 weeks ago
{"h1": "Customer Service Representative - Xpress", "p": "We're Civica, a leading provider of software solutions for public services. Our Xpress Electoral Management Software supports electoral services teams across the UK. We're seeking a customer-focused individual to join our team as a Customer Service Representative - Xpress.
Key Responsibilities:
* Provide exceptional customer service to all customers via telephone and email
* Log and answer incidents and queries in a timely and efficient manner
* Facilitate updates to customer details on our Support System
* Ensure all queries are responded to within agreed Service Level Agreements
* Identify and escalate high-priority incidents to the Support Manager
* Maintain good communication lines with customers to keep them updated on the status of their support case
What We Offer:
* A dynamic and supportive team environment
* Opportunities for personal and professional growth and development
* Flexible work arrangements to suit your needs
* A competitive salary and benefits package
If you're passionate about delivering exceptional customer service and have a strong commitment to customer service excellence, we'd love to hear from you"}
-
Customer Experience and Operations Specialist
3 weeks ago
Dudley, Dudley, United Kingdom Civica Full timeAbout UsWe're Civica, a leading provider of software solutions for public services. Our mission is to empower citizens and public bodies to deliver critical services effectively.Xpress is our electoral management software, designed to support electoral services teams in delivering successful elections across the UK. We're seeking a customer-focused...
-
Customer Experience and Operations Specialist
4 weeks ago
Dudley, Dudley, United Kingdom Civica Full time{"h1": "Customer Service Representative - Xpress", "p": "We're Civica, a leading provider of software solutions for public services. Our Xpress Electoral Management Software supports electoral services teams across the UK. We're seeking a customer-focused individual to join our team as a Customer Service Representative - Xpress. Key Responsibilities: *...
-
Customer Experience and Operations Specialist
4 weeks ago
Dudley, Dudley, United Kingdom Civica Full time{"h1": "Customer Service Representative - Xpress", "p": "We're Civica, a leading provider of software solutions for public services. Our Xpress Electoral Management Software supports electoral services teams across the UK. We're seeking a customer-focused individual to join our team as a Customer Service Representative - Xpress. Key Responsibilities: *...
-
Financial Operations Assistant
4 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Finance AssistantHays Specialist Recruitment Limited is seeking a highly skilled Finance Assistant to join their team on a permanent basis.Job Summary:The successful candidate will provide administrative and financial support to the finance department, ensuring accuracy and efficiency in financial operations and control.Key...
-
Financial Operations Assistant
4 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Finance AssistantHays Specialist Recruitment Limited is seeking a highly skilled Finance Assistant to join their team on a permanent basis.Job Summary:The successful candidate will provide administrative and financial support to the finance department, ensuring accuracy and efficiency in financial operations and control.Key...
-
Customer Experience Ambassador
6 days ago
Dudley, Dudley, United Kingdom whitbread Full timeCustomer Service ExcellenceWe're looking for a talented Customer Experience Ambassador to join our team at Premier Inn in Dudley (Kingswinford). As the friendly face of our hotel, you will use your passion for customer service to deliver exceptional experiences for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their...
-
KFC Team Member
2 weeks ago
Dudley, Dudley, United Kingdom EG Group Full timeRole Overview:We are seeking a highly motivated and enthusiastic KFC Team Member to join our dynamic team. As a key member of our restaurant team, you will be responsible for delivering exceptional customer experiences, maintaining high standards of food safety and quality, and supporting the smooth operation of our restaurant.Key Responsibilities:Deliver...
-
Warehouse Operations Specialist
3 weeks ago
Dudley, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a skilled Warehouse Operations Specialist to join our logistics team in Dudley, United Kingdom. The role involves handling goods, preparing orders, and ensuring the warehouse runs efficiently.Key Responsibilities:Loading and unloading goods for storage and distribution.Picking, packing, and preparing orders for dispatch.Maintaining inventory...
-
Front of House Nandoca
1 week ago
Dudley, Dudley, United Kingdom Nando's Full timeFront of House Nandoca Role SummaryWe're seeking a skilled Front of House Nandoca to join our team, responsible for creating unforgettable customer moments and feelings of warmth and welcome. As a key member of our Front of House team, you will work closely with colleagues to deliver exceptional customer service and create a fun and relaxed environment for...
-
CNC Lathe Operations Specialist
2 weeks ago
Dudley, Dudley, United Kingdom Shorterm Group Full timeCNC Lathe Operations SpecialistWe are seeking a skilled CNC lathe operations specialist to join our team at Shorterm Group. The ideal candidate will have experience in programming and setting CNC lathes, with a strong understanding of precision engineering principles.Key Responsibilities:Programming and setting CNC lathes for precision engineering...
-
Customer Service Specialist
1 month ago
Dudley, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Dudley, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...
-
Customer Service Specialist
1 month ago
Dudley, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Dudley, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...
-
Kitchen Operations Specialist
2 weeks ago
Dudley, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Kitchen Operations Specialist to manage a specific section of our kitchen, ensuring high culinary standards are consistently met.Key Responsibilities:Oversee the preparation and presentation of dishes in your assigned section.Ensure the quality and consistency of dishes served.Assist in menu development and the creation of daily...
-
Tax Specialist
2 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Tax SpecialistYour new company is seeking a Tax Specialist to join their team. As a Tax Specialist, you will be responsible for supporting clients with both personal and corporate tax aspects. You will have responsibility for a personal tax portfolio - managing tax compliance and undertaking tax planning work. Alongside this, you will work with...
-
Tax Specialist
3 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeJob Opportunity: Tax SpecialistYour new company is seeking a Tax Specialist to join their team. As a Tax Specialist, you will be responsible for supporting clients with both personal and corporate tax aspects. You will have the opportunity to develop your advisory exposure and work with colleagues and clients on a variety of tax advisory matters associated...
-
Tax Specialist
3 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeUnlock Your Tax ExpertiseYour new company is seeking a highly skilled Tax Specialist to join their team. As a Tax Specialist, you will play a crucial role in supporting clients with both personal and corporate tax aspects.Key Responsibilities:Manage tax compliance and undertake tax planning work for personal tax portfoliosWork with colleagues and clients on...
-
Tax Specialist
3 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeUnlock Your Tax ExpertiseYour new company is seeking a highly skilled Tax Specialist to join their team. As a Tax Specialist, you will play a crucial role in supporting clients with both personal and corporate tax aspects.Key Responsibilities:Manage tax compliance and undertake tax planning work for personal tax portfoliosWork with colleagues and clients on...
-
HR Support Specialist
4 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: HR AdministratorYour new company is seeking an experienced HR Administrator to support the HR and management teams in the education sector. This is a temporary requirement, starting immediately, for a minimum of two weeks, working on site in Dudley.Key Responsibilities:Supporting with contract amendments and recruitment processes.Tracking...
-
HR Support Specialist
4 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: HR AdministratorYour new company is seeking an experienced HR Administrator to support the HR and management teams in the education sector. This is a temporary requirement, starting immediately, for a minimum of two weeks, working on site in Dudley.Key Responsibilities:Supporting with contract amendments and ensuring accurate payroll data...
-
HR Support Specialist
4 weeks ago
Dudley, Dudley, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: HR AdministratorYour new company is seeking an experienced HR Administrator to support the HR and management teams in the education sector. This is a temporary requirement, starting immediately, for a minimum of two weeks, working on site in Dudley.Key Responsibilities:Supporting with contract amendments and ensuring accurate payroll data...