IT Support Specialist
5 days ago
Job Overview
Computacenter (UK) LIMITED is seeking a highly skilled IT Support Specialist to join their team. As an IT Support Specialist, you will be responsible for delivering hands-on technical IT support to one of our key customers.
Role Description
The ideal candidate will have a passion for IT, along with some knowledge of desktop/laptop technologies and Windows operating systems. The role will involve providing basic to intermediate level desktop installation, configuration, support and troubleshooting services in the Wintel environment.
Key Responsibilities
- Provide effective and efficient customer service to the customer.
- Communicate with the customer keeping them informed progress to avoid escalations.
- Become hardware and software skilled and accredited through the appropriate vendor training programmes.
Requirements
To be eligible for this role, you will need:
- An understanding of desktop/laptop technologies and windows operating systems.
- A desire to further your career in desktop support in a corporate setting.
- Customer focussed, happy to provide great service to users in a professional environment.
- Adaptable and welcoming of change and communicating change to customers.
Estimated Salary Range
£35,000 - £45,000 per annum.
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