IT Support Specialist

5 days ago


Oxford, Oxfordshire, United Kingdom COMPUTACENTER (UK) LIMITED Full time

Job Overview

Computacenter (UK) LIMITED is seeking a highly skilled IT Support Specialist to join their team. As an IT Support Specialist, you will be responsible for delivering hands-on technical IT support to one of our key customers.

Role Description

The ideal candidate will have a passion for IT, along with some knowledge of desktop/laptop technologies and Windows operating systems. The role will involve providing basic to intermediate level desktop installation, configuration, support and troubleshooting services in the Wintel environment.

Key Responsibilities

  • Provide effective and efficient customer service to the customer.
  • Communicate with the customer keeping them informed progress to avoid escalations.
  • Become hardware and software skilled and accredited through the appropriate vendor training programmes.

Requirements

To be eligible for this role, you will need:

  • An understanding of desktop/laptop technologies and windows operating systems.
  • A desire to further your career in desktop support in a corporate setting.
  • Customer focussed, happy to provide great service to users in a professional environment.
  • Adaptable and welcoming of change and communicating change to customers.

Estimated Salary Range

£35,000 - £45,000 per annum.



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