Customer Service Ambassador

5 days ago


ChesterleStreet, Durham, United Kingdom Next Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Team Member. In this role, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities:

  • Offer fast and friendly service to all customers, ensuring a positive shopping experience.
  • Develop and maintain a strong understanding of our products, including features, benefits, and applications.
  • Work effectively in a fast-paced environment, managing multiple priorities and tasks simultaneously.
  • Take ownership of your own development, identifying areas for improvement and seeking feedback from colleagues and managers.

About You

  • You have excellent communication and interpersonal skills, able to build strong relationships with customers, colleagues, and management.
  • You are flexible and adaptable, with a positive attitude and a willingness to learn and grow with the company.
  • You have a passion for delivering outstanding customer service, with a focus on meeting and exceeding customer expectations.
  • You are self-motivated and disciplined, with a strong work ethic and a commitment to achieving results.

Benefits

  • A competitive salary of £11.50 per hour.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to help you achieve your career goals.
  • A range of employee benefits, including discounts on store products and services.

Working Arrangements

  • This role is available for immediate start, with a 8.5 hour shift pattern covering weekends.
  • You will be required to work flexibly, including evenings and weekends, to meet the needs of the business.

Next

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.



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