Customer Service Ambassador

3 weeks ago


HoughtonLeSpring, Durham, United Kingdom Iceland Full time
Deliver Exceptional Customer Service as a Home Delivery Driver

About the Role:

We're seeking a highly motivated and customer-focused individual to join our team as a Home Delivery Driver. As an ambassador for Iceland, you'll be responsible for delivering shopping to customers' doors, providing exceptional levels of customer service, and building strong relationships with our customers.

Key Responsibilities:

  1. Deliver shopping to customers' doors in a timely and efficient manner.
  2. Provide exceptional customer service, responding to customer queries and concerns in a professional and courteous manner.
  3. Work collaboratively with colleagues to achieve team goals and objectives.
  4. Lend a hand with tasks such as packing stock and operating the checkout when needed.

Requirements:

  • A current driving license (held for at least 3 years with no more than 6 points).
  • A winning way with people from all walks of life.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • A great rate of pay.
  • Support and training to help you succeed in your role.
  • The opportunity to work for a leading retailer with a strong commitment to customer service.

Shift Patterns:

Shifts can start as early as 6am and finish as late as 11pm. During peak periods, including Christmas, shifts may extend to 11:30pm. Weekend work is a must.



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