Customer Service Representative
2 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and delivering quality service to our clients.
Key Responsibilities:
- Process Financial Transactions: Process financial transactions, such as deposits, withdrawals, and bill payments, as per standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics.
- Build Positive Work Environment: Help build a positive, diverse, and equitable work environment by promoting team effectiveness and participating in personal performance development.
- Deliver Quality Customer Experiences: Deliver quality customer experiences and recommend operational improvements to achieve operational excellence.
- Communicate Effectively: Communicate effectively with colleagues and clients, both verbally and in writing, in a calm, courteous, and effective manner.
Requirements:
- Education: Undergraduate degree or equivalent is an asset.
- Skills: Strong administration, organizational, planning, and time management skills to work in a fast-paced environment. Hands-on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
About Us:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.
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