Customer Service Representative
7 days ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and promoting our products and services.
Key Responsibilities:
- Provide a broad range of customer service transactions, including financial transactions and product information.
- Identify customer needs and determine solutions to customer problems.
- Support the achievement of business objectives by supporting advice goals and promoting products and services.
- Understand and apply operating policies and procedures.
- Escalate non-standard or high-risk transactions as necessary.
Requirements:
- Established customer service skills to perform a range of routine activities and multi-step customer transactions.
- Broad knowledge regarding basic product suite of business supported.
- Impacts team results through the quality of the services or information provided to customers.
About Us:
The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.
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