Customer Service Representative
1 month ago
Ford and Slater, one of the UK's largest DAF Truck dealers group with 16 locations across the country, employs over 900 staff while remaining a family-run business.
We currently have a vacancy for a Service Advisor at our depot.
About this role:
This is an exciting opportunity to join our team as a Service Advisor. As a key member of our service department, you will be responsible for providing exceptional customer service and technical support.
Key responsibilities:
- Assist customers with their queries and concerns in a professional and courteous manner
- Provide accurate and timely information about our services and products
- Collaborate with our technicians to ensure efficient and effective service delivery
What we offer:
- A competitive salary of £35,000 - £45,000 per annum (dependent on experience)
- Opportunities for career growth and development within a dynamic and innovative company
- A collaborative and supportive work environment
- Access to comprehensive training and development programs
- A chance to work with a leading supplier of commercial vehicles and equipment
Requirements:
- Proven customer service experience in a technical or mechanical environment
- Strong communication and interpersonal skills
- Ability to work effectively under pressure and prioritize tasks
- Basic computer skills and knowledge of Microsoft Office applications
About us:
Ford and Slater Limited is a family-run business with a strong commitment to customer satisfaction and excellence. We are dedicated to providing top-quality products and services to our customers and strive to build long-term relationships based on trust and respect.
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