Customer Service Representative

20 hours ago


ChesterleStreet, Durham, United Kingdom Arbor Financial Credit Union Full time

Job Overview:

We are seeking a skilled Customer Service Representative to join our team at Arbor Financial Credit Union. This is an excellent opportunity for someone who is passionate about delivering world-class service to our members.

About the Role:

  • This position requires a strong understanding of credit union products and services, as well as excellent communication and interpersonal skills.
  • The successful candidate will provide proactive support to members throughout the lending process, investigate and resolve member inquiries, and maintain cash drawers within established limits.
  • Occasional travel may be required to offsite locations.

Requirements:

Education and Experience:

  • Bachelor's degree preferred; high school diploma or equivalent required.
  • Cash handling experience is essential.
  • Experience in the financial services industry is beneficial.
  • Previous service/sales experience is desired.

Salary: $45,000 - $55,000 per year

About Arbor Financial Credit Union:

We are a not-for-profit financial cooperative dedicated to serving the financial needs of our members. Our commitment to exceptional service, innovative products, and community involvement has earned us a reputation as a trusted partner in the financial industry.



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