Customer Experience Host

4 days ago


Hounslow, Greater London, United Kingdom Sodexo Full time
Job Introduction

About this Role

A Lounge Host at Singapore Airlines Lounge, Terminal 2 B Airside is an experience maker, a relationship builder, and an integral part of our team.

We're passionate about delivering exceptional customer experiences every day, making memories, and growing together as a team.

At Sodexo Live, you'll have the opportunity to develop your skills in one of the most celebrated events and venues, working alongside hospitality professionals who share our passion for excellence.

Be part of something greater than just a job – be part of our community that makes a difference.

Key Responsibilities
  • Provide exceptional customer service from food and beverage preparation to lounge satisfaction.
  • Maintain bars, condiments, glasses, and cups in perfect order.
  • Load service counters efficiently and ensure sufficient supplies throughout the service period.
  • Clean and maintain lounge seating areas, ensuring comfortable arrangements.
  • Ensure lounge cleanliness during operating hours.
  • Deliver efficient and friendly service, meeting customers' needs promptly.
The Ideal Candidate
  • Front-of-house and customer-facing experience.
  • An element of food experience.
  • Highly motivated and detail-oriented.
  • Able to work independently within a team environment.
  • Barista experience is highly valued.
Package Description
  • £ per hour (competitive rate).
  • Morning Shift: 05:00 start (subject to change). Afternoon Shift: 14:45 (subject to change).
  • Casual role with potential to lead to a contact position upon completion of probation and obtaining a full airside security pass.

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