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Airport Lounge Bar Person

1 month ago

Hounslow, Greater London, United Kingdom Sodexo Prestige Venues & Events Full time
Customer Experience Specialist

We are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team at the Singapore Airlines Lounge, Terminal 2 B Airside. As a key member of our hospitality team, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest standards of service.

About the Role
  • You will be responsible for setting up the bars, ensuring condiments, glasses, cups, etc. are neatly arranged, and maintaining the presentation and cleanliness of the dining, bar, and buffet areas at all times.
  • You will ensure the dining area is adequately stocked during service times and provide an efficient and friendly service to lounge customers, meeting their needs and exceeding their expectations.
  • As a customer-facing role, you must have strong communication skills and be able to work effectively as part of a team.
  • You will also be required to maintain a high level of attention to detail and be able to work on your own initiative within a fast-paced environment.
What We Offer

In this rewarding role, you will have the opportunity to gain valuable experience working in a dynamic and fast-paced environment, with the potential to lead to contact position opportunities upon completion of probation and obtaining a full airside security pass.

We offer a competitive salary of £12 per hour, depending on experience, and a range of benefits including the chance to work at prestigious events, opportunities for career development, and a fun and supportive team environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we would love to hear from you