Jewellery Retail Store Leadership Opportunity
6 days ago
Astрид & Miyu Ltd. is seeking a skilled Experiential Retail Manager to join their team in delivering exceptional customer experiences.
Job SummaryWe're looking for a motivated and inspirational leader with strong commercial acumen to lead our jewellery retail store and drive sales growth.
Responsibilities- Lead by example on the shop floor, ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative.
- Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community.
- Collaborate with your management team to implement customer-led strategies to maximise sales opportunities and meet targets.
- Adopt a reverse leadership approach inspiring continuous growth to your team through training, coaching, and frequent reviews in order to cultivate high-performing and truly engaged teams.
- A clear and confident communicator, you're comfortable with delivering feedback on the shop floor, observing & delivering in the moment.
- Confident in driving a commercially strong store, you will lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail.
- Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction.
- This role is ideal for anyone with experience as a Store Manager, ideally in a concession.
- £33-35,000 + up to 15% Commission & Bonus.
- Opportunities to grow, learn, and stretch yourself in ways you never thought possible.
- Flexibility to be your authentic self and bring your unique talents to the table.
- Product Allowance + Friends & Family Discount.
- 28 days holiday + 1 day/yr service.
- Many Socials and a yearly Awards event to celebrate our amazing team.
- Personal Financial Coaching.
- Sabbatical after 3 years service.
- Increased parental leave after 2 years service.
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