Sales Administrator

4 weeks ago


Birkenhead, Wirral, United Kingdom SFL Mobile Radio Full time
Sales Administrator Job Description

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at SFL Mobile Radio. As a Sales Administrator, you will play a crucial role in ensuring the smooth operation of our customer service support process.

Main Responsibilities:
  • Hire Agreement Processing: Ensure the completion of hire agreements for new hires and process 'on-hire' equipment via Syrinx following due process.
  • Equipment Delivery and Collection: Confirm successful delivery of equipment, liaise with the courier to resolve any failed delivery issues, and organize collection of equipment at the end of the hire period.
  • Equipment Maintenance and Record Keeping: Manage maintenance record keeping and filing systems, and help develop and maintain the integrity of Syrinx.
  • Customer Service and Relationship Management: Provide excellent service, manage relationships with key account customers, and work closely with other stakeholders in the business.
Requirements:
  • Previous Experience: Previous experience using Syrinx or a similar CRM platform is essential.
  • Communication Skills: Excellent communication skills, both written and verbal, are required to effectively interact with customers and colleagues.
  • Attention to Detail: A high level of attention to detail is necessary to ensure accuracy and quality in all aspects of the role.
  • Teamwork and Adaptability: The ability to work effectively in a team environment and adapt to changing priorities is essential.
What We Offer:
  • Competitive Salary: A basic salary of £24,000 to £25,000 per annum, plus bonus.
  • On-Site Parking: On-site parking is available for employees.
  • Healthcare Scheme: A healthcare scheme is available to employees after successful probation.


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