Retail Team Lead

3 days ago


Birkenhead, Wirral, United Kingdom Deichmann Full time
Key Responsibilities
  • Lead and supervise the store team in the absence of the Store Manager, ensuring seamless operations and maintaining high standards of customer service.
  • Open and close the store, including cash handling, administrative duties, and processing stock deliveries and store transfers.
  • Offer excellent levels of customer service, possess strong product knowledge, and lead by example by recommending and promoting complimentary products with each sale.
  • Assist management in leading the team to achieve store sales targets and Key Performance Indicators (KPIs).
  • Support team members as required, ensuring the store is correctly merchandised, product displays are refreshed, and inviting to customers.

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