Senior Customer Support Professional
2 weeks ago
We are currently looking for a highly skilled Senior Customer Service Advisor to join our team at Barclays Bank PLC. In this role, you will be responsible for providing top-notch customer service and resolving complex issues.
You will work in our local touch site in Perth, Australia, and occasionally travel up to 1 hour between local touch points. Depending on requirements, you may also work from home.
As a Senior Customer Service Advisor, your key responsibilities will include:
- Providing exceptional customer service through various communication channels.
- Resolving complex customer needs and delivering personalized solutions.
- Collaborating with cross-functional teams to enhance customer care processes.
To succeed in this role, you must possess strong empathy and understanding of customers' needs. Additionally, you should demonstrate a willingness to develop your skills and knowledge through ongoing training and professional development.
The typical working pattern for this position is 35 hours a week, covering shifts between 8am-8pm, Monday to Saturday. Your estimated annual salary for this role would be approximately $34,400 (based on the original £26,500 per annum).
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Customer Support Professional
1 month ago
Edinburgh, Edinburgh, United Kingdom The General Teaching Council for Scotland Full timeThe RoleJob OverviewAs a Customer Support Professional at The General Teaching Council for Scotland, you will be responsible for providing exceptional customer service and first-line enquiry management.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Work closely with colleagues to ensure seamless...
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Senior Customer Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Pontoon Full timeSenior Customer Advisor Job DescriptionWe are looking for a highly motivated and experienced Senior Customer Advisor to join our team in Edinburgh. This is a full-time role that requires on-site work Monday to Friday initially, with the opportunity to work remotely 3 days a week after initial training.About the RoleThe successful candidate will be...
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Customer Support Professional
7 days ago
Edinburgh, Edinburgh, United Kingdom Cozymeal, Inc. Full timeJob OverviewWe are seeking a highly skilled Service Delivery Specialist to join our operations team at Cozymeal, Inc.This is an exciting opportunity for a talented professional to provide exceptional support to customers and hosts through various communication channels.Main Responsibilities:Delivering timely and effective solutions to customer inquiries via...
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Senior Support Professional
2 days ago
Edinburgh, Edinburgh, United Kingdom The Richmond Fellowship Scotland Full timeSenior Support Worker Job Description:We are looking for an experienced Senior Support Worker to join our team in Edinburgh. As a Senior Support Worker, you will be responsible for coaching and mentoring front-line staff, identifying training needs, and ensuring that all staff meet their contracted hours.About You:You will have at least 2 years of experience...
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Business Support Professional
2 days ago
Edinburgh, Edinburgh, United Kingdom Hays Business Support Full timeJob Description:This is a unique opportunity to join Hays Business Support, a leading law firm in Scotland.We are seeking a highly skilled and experienced Senior Administrative Officer to provide exceptional support to our legal team.The ideal candidate will have previous experience in a similar role, with strong organisational skills, attention to detail...
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Customer Service Professional
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Pontoon Full timeJob OverviewWe are seeking a highly skilled Senior Customer Support Specialist to join our team in Edinburgh. This is a hybrid role, requiring on-site work 2 days a week and remote work 3 days a week.About the RoleThe successful candidate will be responsible for delivering exceptional customer service within a specialist area. Key responsibilities include...
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Accounting Professional for Customer Support
4 weeks ago
Edinburgh, Edinburgh, United Kingdom FreeAgent Holdings Ltd. Full timeJob OverviewWe are seeking an experienced Accounting Professional to join our customer support team. The ideal candidate will have a strong background in accounting and be able to provide exceptional customer service.About the RoleThis is a permanent position based in Edinburgh, with the option to adopt a hybrid working pattern after a 6-month training...
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Care Scheduler Professional
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Home Instead Senior Care Full time**Job Summary**We are seeking a skilled and organized Care Scheduler Professional to join our team at Home Instead Senior Care.The successful candidate will be responsible for scheduling client visits, communicating with clients and carers, and managing last-minute changes to ensure seamless care delivery.Schedule client visits efficientlyCommunicate with...
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Senior Manufacturing Professional
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Leonardo Full timeAt Leonardo, we are seeking a Senior Manufacturing Professional to join our team. This role offers an estimated salary of £65,000 - £85,000 per annum.We have an exciting opportunity within the Manufacturing Engineering function for a talented individual to develop, improve and support the operations manufacturing processes and equipment enabling world...
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Senior IT Professional
4 days ago
Edinburgh, Edinburgh, United Kingdom The Scottish Parliament Full timeSenior IT ProfessionalAbout the Role:We are seeking a highly skilled Senior IT Professional to join our team at the Business Information Technology Office of the Scottish Parliament. This is an excellent opportunity to contribute to the development and implementation of innovative IT projects.Key Responsibilities:To design, develop, and maintain software...
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Legal Support Professional
7 days ago
Edinburgh, Edinburgh, United Kingdom Hays Business Support Full timeWe are a reputable law firm located in Edinburgh City Centre, looking for a skilled Legal Personal Assistant to provide PA, administrative and secretarial support to a small group of fee earners. If you have a passion for organisation and attention to detail, this could be the ideal opportunity for you.About the Role:Manage monthly billing processes and...
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Senior Support Professional
7 days ago
Edinburgh, Edinburgh, United Kingdom The Richmond Fellowship Scotland Full time**Job Overview:**The Richmond Fellowship Scotland is seeking a highly skilled Senior Support Worker to join our team in Edinburgh. This role requires at least 2 years of experience supporting individuals within care, with a focus on front-line management and staff development.Key Responsibilities:Coach and mentor front-line staff, providing regular...
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Senior Dementia Support Professional
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The Mungo Foundation Full timeAbout UsThe Mungo Foundation is a reputable social care provider dedicated to delivering exceptional support services for individuals with diverse needs.Job OverviewWe are seeking an experienced and compassionate Senior Dementia Support Professional to join our team at Moffat Street in Glasgow.Role Responsibilities:- Provide high-quality care and support to...
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Customer Focused IT Professional
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full timeWe are seeking a highly motivated Customer Focused IT Professional to join our Business Support IT team. In this exciting role, you will play a key part in delivering exceptional customer-focused IT support services to our internal customers.The successful candidate will have a strong understanding of IT principles and practices, with experience in...
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Senior Customer Partner
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Essity Full timeAre you a seasoned professional with a proven track record in account management? Do you thrive in fast-paced environments and enjoy building strong relationships with customers and colleagues alike?If so, we want to hear from you! As Senior Customer Partner at Essity, you will play a vital role in developing and maintaining strategic relationships with our...
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Customer Service Professional
2 weeks ago
Edinburgh, Edinburgh, United Kingdom LinkPoint Resources Limited Full timeJob OverviewWe are seeking a skilled Customer Service Professional to provide exceptional support to our clients. This role involves managing incoming calls, presenting products, supporting events, and providing logistical assistance. The ideal candidate will have experience working with premium brands, excellent communication skills, and the ability to...
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Hybrid Advisor
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Pontoon Full timeHybrid Advisor - Senior Customer RoleWe are seeking a highly skilled Hybrid Advisor - Senior Customer Role to join our team in Edinburgh. This is a hybrid role, requiring on-site work 2 days a week and remote work 3 days a week.About the RoleThe successful candidate will be responsible for:Delivering exceptional customer service within a specialist...
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Senior Engineering Professional
4 days ago
Edinburgh, Edinburgh, United Kingdom Avaloq Careers Full timeThis software engineering role at Avaloq offers a unique opportunity to work on challenging projects and contribute to the company's growth and success. As a senior software engineer, you will be responsible for designing, developing, and maintaining software applications, collaborating with cross-functional teams, and delivering high-quality results within...
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Senior Engineering Professional
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Adaptive Search Ltd Full timeJob Title: Senior Engineering ProfessionalWe are seeking a highly skilled Senior Engineering Professional to join our team at Adaptive Search Ltd.Key Responsibilities:Developing and implementing electronic system designs.Collaborating with customers to bring their ideas to life.Working on complex projects involving schematic capture, PCB design, and system...
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Customer Support Specialist
3 months ago
Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Edinburgh, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...