Property Management Team Member

3 days ago


Peacehaven, East Sussex, United Kingdom King & Chasemore Full time

Job Summary:

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We are seeking a talented Property Management Team Member to join our Lettings Department in Peacehaven. As a key member of our team, you will provide property management and tenancy support services to branches, landlords, and tenants.

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Key Responsibilities:

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  1. ">
  2. Provide exceptional customer service to clients and staff, resolving queries effectively and efficiently">
  3. Coordinate repairs and maintenance, liaising with trades people and contractors to ensure timely completion">
  4. Organise safety inspections and manage remedial works to ensure compliance with regulations">
  5. Liaise with landlords on a regular basis to maintain open communication">
  6. Assist customers with general tenancy queries and provide guidance on property-related matters">
  7. Carry out weekly partnership calls with colleagues and welcome calls with new customers to build strong relationships">
  8. Deal promptly and courteously with communications from landlords, tenants, contractors, and internal partners">
  9. Provide a first-class service to maximise customer retention and meet business objectives">
  10. Ensure personal and team deadlines are met, service levels maintained, and KPI's achieved">
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Requirements:

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  • Proven customer service skills and excellent communication abilities">
  • Good team player with a positive attitude and strong work ethic">
  • Ability to remain calm under pressure and make sound decisions quickly">
  • Excellent negotiation and influencing skills to resolve complex issues">
  • Strong planning and organisational skills to prioritise tasks effectively">
  • Good analytical ability to interpret data and make informed decisions">
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Benefits:

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The estimated salary for this role is £28,000 per annum, depending on experience.

This role offers a competitive salary, comprehensive training, and development opportunities to help you grow your career with us.

We also offer a range of benefits, including a pension scheme, life assurance, and employee assistance programme.


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