IT Desktop Support Specialist

2 weeks ago


Winchester, Hampshire, United Kingdom Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services to medium to large-scale enterprises. We are seeking a skilled Desktop IT Support Specialist to join our team.

Key Responsibilities:
  • Provide on-site and on-call support to end-users within the organisation's desktop computing environment.
  • Meet established customer service satisfaction criteria and deliver all service calls within the agreed service level.
  • Install, upgrade, support and troubleshoot Windows operating systems and Microsoft Office applications.
  • Complete real-time reporting of all calls and follow established policies and guidelines.
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment.
Requirements:
  • Windows 7 & 10, MS Office 2010/2013/2016/365.
  • Ability to lift and move computer equipment up to 50 lbs.
  • Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
Preferred Qualifications:
  • Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Application.
  • CompTIA A+, Microsoft Certified Professional (MCP) or better.
  • Ready to travel 10-20 Miles as per the requirement.
  • Flexible Work Arrangement (Rostering System).

Axiom Technologies is committed to delivering exceptional IT services to our clients. If you are a skilled and motivated individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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