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Desktop Delivery Engineer

1 month ago

Winchester, Hampshire, United Kingdom newscientist - Jobboard Full time
Job Title: Desktop Delivery Engineer

We are seeking a highly skilled and organized Desktop Delivery Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our users, ensuring the smooth operation of our desktop environment, and identifying opportunities for process improvement.

Key Responsibilities:
  • Provide 2nd line IT support to our users, resolving technical issues remotely or on-site
  • Collaborate with the Desktop Delivery Team to maintain and improve our desktop technical environment
  • Identify and recommend cost-effective technology solutions to enhance business operations
  • Develop and implement IT projects to improve the efficiency and effectiveness of our desktop services
Requirements:
  • 2 years of experience in IT technical support or a related field
  • Excellent customer service skills and a strong attention to detail
  • Knowledge of MS Windows Operating Systems, Active Directory, SCCM, and Microsoft Office
  • Experience with single sign-on solutions and ITIL processes
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.