Clinical Journey Planner

2 weeks ago


Stevenage, Hertfordshire, United Kingdom NHS Full time

About the Role

We are seeking a skilled Clinical Journey Planner to join our team in Stevenage. As a key member of our Control Room, you will play a vital role in planning patient journeys and ensuring timely transportation.

The successful candidate will be responsible for planning transport for future dates, prioritizing patients' needs and working closely with our cleric system to optimize routes. With full training provided, this role will work on a shift basis covering a range of shifts between 0600 - 2200hrs, 7 days a week.

Main Responsibilities

  • Plan patient journeys using our cleric system and set KPIs.
  • Ensure timely transportation of patients to and from home/healthcare settings.
  • Work collaboratively with the team to achieve optimal outcomes.

About Us

NHS East of England Ambulance Service Trust is one of the most diverse regions in the country, offering a unique blend of urban and rural environments. Our service provides 24-hour, 365-day urgent care to those in need of emergency and non-emergency medical treatment and transport across Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire.

We strive to represent and value the diversity of our local communities through our workforce and service provision. We encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

Person Specification

  • English and Math Grade C or equivalent/experience.
  • Knowledge of PTS (Public Transport Systems).

Salary: £25,000 - £30,000 per annum



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