Service Lead for Adult Audiology

6 months ago

Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Service Lead for Adult Audiology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is a fantastic opportunity to join a dynamic Audiology team on a journey of improvement.

You will support the Head of Service, Head of Operations and the senior management team to improve access to the full range of audiology services, including participating in the development and implementation of national and local policy across the department to ensure that patients receive the highest quality of evidence-based care. Using modernising referral pathways, leading on key projects with the clinical director and general manager to support improved delivery of clinical services and support implementation of renewed processes which further improve patient care within the department.

Service Lead for Adult Audiology will work with the Corporate Leads, Head of Operations, Clinical Directors, Service Managers to enable the identification, scoping, agreement and delivery of specific quality and efficiency improvement projects and programmes which help to deliver a culture of continuous improvement within the Audiology Department.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

The Service Lead for Adult Audiology will not only help deliver several specific projects and work streams but more importantly will support embedding a culture of continuous improvement across the Audiology Department.

To have overall responsibility for ensuring the effective delivery of the Adult Audiology service to nationally agreed levels of activity and quality, whilst developing a service culture where everyone is valued will be a key aspect in delivering success to this role.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Applicant Pack for further detailed information regarding role - Service Lead for Adult Audiology.

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