Retail Assistant Team Lead

7 days ago


StratforduponAvon, Warwickshire, United Kingdom Charles Tyrwhitt Full time

Are you a motivated and experienced retail professional looking for a new challenge? Do you want to be part of a dynamic team that values customer satisfaction and teamwork?

About the Role

We are seeking a talented Retail Assistant Team Lead to join our team at Charles Tyrwhitt's Westfield Stratford City store.

In this role, you will be responsible for assisting the Store Manager in achieving sales targets, enhancing customer satisfaction, and promoting a positive work environment.

You will work closely with the sales team to identify opportunities to improve sales performance, develop strategies to meet customer needs, and implement effective solutions to drive business results.

Main Responsibilities
  • Assist the Store Manager in achieving sales targets and exceeding KPI goals
  • Develop and implement strategies to enhance customer satisfaction
  • Work closely with the sales team to identify opportunities to improve sales performance
  • Promote a positive work environment and foster a culture of excellence within the store
  • Collaborate with the Store Manager to drive business results and customer satisfaction
Requirements and Benefits
  • A competitive salary of £32,000 - £37,000 per annum, depending on experience
  • An excellent quarterly bonus scheme
  • A uniform – retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months.
  • Opportunities for professional development through our training programmes
  • Access to Staff Discount from your 1st day, not just at CT but also from The White Company
  • We will help you get to work too We have a great cycle to work scheme and relocation packages to support career development
  • We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities, and team-building events happen regularly.
  • The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service, and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

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