Sales Professional
1 day ago
As a Sales Assistant at Designer Exchange, you will play a crucial role in providing exceptional customer service and support to our luxury sales team.
Key Responsibilities:
- Customer Service
- Provide a warm and welcoming experience for customers, assisting them during their visit and ensuring a positive shopping experience
- Offer product recommendations, styling advice, and information about promotions to enhance the customer experience
- Handle customer inquiries, requests, and complaints in a courteous and efficient manner, escalating issues to management when necessary
- Sales Support
- Contribute to meeting sales targets by actively engaging with customers and promoting luxury products
- Collect and update customer information to ensure an efficient use of CRM and client book
- Understand and apply solution selling techniques to maximise opportunities for upselling and add-on selling
- Stay up-to-date with Designer Exchange products and services
- Support the Store Management Team in maintaining accurate records and ensuring a tidy store environment
- Conduct and Standards
- Adhere to Designer Exchange policies and procedures, upholding the company's 'Code of Conduct' and promoting a positive working environment
- Ensure the store meets company standards for cleanliness, tidiness, and appearance
- Working Conditions
- Work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business
This is not an exhaustive list, and you may be required to perform additional duties to meet the needs of the business.
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