Customer Service Ambassador

3 weeks ago


Hastings, East Sussex, United Kingdom whitbread Full time

We're currently recruiting for a Receptionist role in our Hastings Premier Inn. As the friendly face of our hotel, you'll use your customer service skills to welcome guests and make their stay with us a memorable one.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their queries and resolving any issues promptly.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.

What We Offer:

  • A competitive hourly rate.
  • A fixed-term contract until 7th November 2024.
  • Guaranteed hours to plan your week around.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.



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