Customer Service Ambassador
4 weeks ago
We're seeking a skilled Customer Service Ambassador to deliver exceptional experiences for our guests at Premier Inn Hastings. As a Receptionist, you'll be the first point of contact, providing a warm welcome and ensuring a seamless stay.
Key Responsibilities:
- Provide exceptional customer service, responding to guest queries and resolving issues promptly.
- Manage front desk operations, including check-ins, check-outs, and room assignments.
- Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards.
- Process payments, handle guest complaints, and maintain accurate records.
What We Offer:
- A competitive hourly rate, up to £ per hour.
- A Fixed Term Contract until 7th November 2024, with guaranteed hours to plan your week around.
- Opportunities for career growth and development within our business.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- A company pension and save as you earn scheme.
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
- A complimentary Premier Inn breakfast for 2 when you join us.
About Us:
We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups. We believe everyone is unique, and there should be no barriers to entry and no limits to ambition. We're passionate about providing exceptional customer service and creating a warm welcome for our guests.
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