ITSM Software Consultant

4 weeks ago


Cirencester, Gloucestershire, United Kingdom Pure Human Resources Full time

The role of ITSM Software Consultant at Pure Human Resources involves working with customers to understand their needs, building relationships and managing expectations. This requires proposing solutions and delivering best practice to clients' business problems.

As a key member of the team, you will lead the technical delivery (configuration) of customers' HaloITSM implementations. This includes preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.

Key Responsibilities:

  • Working directly with customers to understand their needs and build relationships
  • Proposing solutions and delivering best practice to clients' business problems
  • Leading the technical delivery (configuration) of customers' HaloITSM implementations
  • Preparing and running functional design workshops

About Pure Human Resources:

Pure Human Resources is a company that specialises in Service Management implementation on the global stage. They are experts in the design, execution, configuration and support of Helpdesk, IT and Enterprise Service Management as well as Asset Management Solutions.



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