Automation Consultant

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**: Cirencester Office 2 days per week and 3 day remote

**Workplace Type**: Hybrid

**Employment Type**:Permanent

**Seniority**:Mid-Senior Level

We have fantastic and rare opportunity for an Automation Consultant to join our Improvement & Automation Division. This is an exciting opportunity to have exposure to all our central operations. You will collaborate closely with end users to senior decision makers and support our partnerships ability to innovate using market leading Technology.

You will engage with business areas to analyse and comprehend business processes, finding opportunities for automation and designing solutions using technologies such as Robotic Process Automation (RPA) and guided electronic forms to enhance operational efficiency and productivity

**Who are we looking for**:
A strategic and critical thinker, who enjoys to finding solutions, an empathetic approach who understand different perspectives, a life long learner who likes to stay up to date with trends and changes in Automation. An active teammate who can collaborate closely with multiple people.

**Key Responsibilities of the Job**:

- Engage with key collaborators to understand their business needs, goals and challenges to resolve can be supported through automation.
- Support the evaluation and selection of appropriate automation capability and technologies to ensure solutions are optimal and exploit the digital workers
- Perform feasibility studies to evaluate the viability of automation solutions, considering factors such as cost, benefits and potential risks
- Conduct thorough assessments of existing business processes to identify automation opportunities, considering Systems Thinking and Lean methodologies to re-engineer before automating and provide creative thinking to find the right solutions
- Supervise the implementation of automation solutions, ensuring successful integration into existing systems and processes
- Offer guidance on standard methodologies in automation, drawing from experience and industry standards to optimise processes
- Deliver training to end-to-end users and ensure the creation of comprehensive documentation to facilitate smooth adoption
- Monitor and optimise automation processes to enhance efficiency, accuracy and overall performance
- Establish key performance indicators to measure the impact of automation on business processes and demonstrate the value delivered
- Complete product owner responsibilities that revolve around defining, prioritising and delivering a successful product

**Special Requirements**:

- Advanced knowledge of Robotic Process Automation, ideally with Automation Anywhere but similar software providers such as UI path or Blue Prism is acceptable
- Advanced knowledge of all automation tactics and techniques such as Power Platform, Chatbot, NLP, AI and Machine Learning

**What's in it for you?**
- Private Medical - up to family cover paid for by Company
- via BUPA.*
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

Reasonable Adjustments

**Reasonable Adjustments**

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

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