Customer Service Specialist
4 days ago
The Ibis Cambridge Central Station Hotel is looking for an enthusiastic and proactive member to fill the role of Customer Service Specialist.
This exciting opportunity involves managing various aspects of hotel operations, including phone calls, emails, and correspondence. You will be responsible for ensuring seamless communication with guests, colleagues, and external partners.
About the Role:
- Take charge of all incoming queries and provide prompt responses.
- Collaborate with the sales team to process bookings and handle customer requests.
- Work closely with the finance department to manage payments, authorizations, and corporate bookings.
- Maintain accurate records and reports as required by management.
Key Skills:
- Exceptional customer service skills.
- Attention to detail and organizational abilities.
- Strong communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Basic IT skills, including proficiency in Microsoft Office.
Salary: Approximately £24,000 - £28,000 per annum, depending on experience.
Bonus Structure: Eligible for annual bonuses based on performance.
-
Customer Service Liaison Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Belcan Technical Recruiting (UK) Ltd Full timeAs a Customer Service Liaison Specialist at Belcan, you will be part of our on-site team for a renowned scientific and pharmaceutical company.About the role:As a Customer Service Liaison Specialist, you will be the primary point of contact for customers, providing exceptional service and resolving any issues that may arise.Key responsibilities...
-
Customer Service Representative
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Candidate Source Full timeA dynamic payments company based in Cambridge seeks a skilled Customer Support Specialist to join its team.About the Role:As a Customer Support Specialist, you will be responsible for providing timely and effective support to clients, ensuring their needs are met and issues are resolved.Respond to client queries and concerns in a professional and courteous...
-
Customer Service Representative
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Accora Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Accora. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswering telephone calls and emails from customers in a timely and professional...
-
Probation Officer
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Service Care Solutions Full timeJob Title: Probation Officer - Community Service SpecialistAt Service Care Solutions, we are committed to delivering exceptional recruitment services to the Probation Service nationwide. We are currently seeking a dedicated Probation Officer to join our team in Cambridge.Job Summary:- Provide full range of offender management tasks, including generic...
-
Customer Service Representative
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Accora Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Accora. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answering telephone calls and emails...
-
Customer Service Specialist
2 months ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Cambridge, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Support Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom RealVNC Limited Full timeCustomer Support SpecialistRealVNC Limited is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our global customer base.Key Responsibilities:Provide timely and accurate responses to customer inquiries via phone, email, and live...
-
Customer Service Representative
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in Cambridge, UK.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when necessary.Process...
-
Customer Service Representative
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Candidate Source Full timeJob Overview: We are seeking a highly motivated Customer Support Specialist to join our team in Cambridge. Responsibilities: • Be the first point of contact for clients' queries • Respond to emails and resolve issues efficiently • Collect data to verify client identities Requirements: • Experience in customer service or support • Ability...
-
Customer Service Ambassador
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeRole: Receptionist/Showroom HostLocation: Our DealershipHours: 15 hours, Saturday and SundaySalary: Competitive National Living WageBenefits: Life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and moreWe are passionate about our people and our customers. As part of the Constellation...
-
Customer Success Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Lifetime Full timeWe are seeking a Customer Success Specialist to join our team at Lifetime Training Group. This role will ensure our customers get the most from our products.The Customer Success Specialist will report to the Customer Success Manager, building strong business relationships and leading customer projects from conception to deployment. As a trusted advisor to...
-
German Speaking Customer Service Representative
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Eclectic Recruitment Full timeCustomer Service Specialist - German LanguageWe are currently recruiting for a German Speaking Customer Service Specialist to work for an excellent company based in Central Cambridge. This is a great opportunity to join a fantastic company who are looking to grow their team.Key Responsibilities:Ensuring that all customer queries are effectively...
-
Customer Experience Specialist
5 hours ago
Cambridge, Cambridgeshire, United Kingdom Currys Full timeAbout UsCurrys is the UK's best-known retailer of tech, and we're proud of the service our customers receive – and it's all down to our team of caring and committed colleagues.We're looking for a Customer Experience Specialist to join our team and help us deliver exceptional customer experiences. As a key member of our sales team, you will be responsible...
-
Head of Customer Resolution Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeUnlock Your PotentialWe're seeking a talented individual to join our team as a Head of Customer Resolution. As a key member of our organization, you'll play a crucial role in delivering exceptional customer experiences.About the RoleAs a Head of Customer Resolution, you'll be responsible for leading a team of customer experience specialists. Your primary...
-
Customer Service Assistant
3 days ago
Cambridge, Cambridgeshire, United Kingdom Select Recruitment Specialists Ltd Full timeWe are currently seeking a Customer Service Assistant - Food and Beverage to join our team at Select Recruitment Specialists Ltd. This is an exciting opportunity to work in a fast-paced environment and develop your skills in customer service, communication, and problem-solving.About the JobIn this role, you will be responsible for welcoming and assisting...
-
Field Service Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom nGenium Full timeJob Title: Field Service SpecialistnGenium's client, a leading manufacturer of chemistry equipment, is seeking an experienced Field Service Specialist in Cambridgeshire. This is an exciting opportunity to join a growing company and contribute to the installation, commissioning, maintenance, and repair of high-tech laboratory equipment.Key...
-
Cambridge, Cambridgeshire, United Kingdom Eclectic Recruitment Full timeJob Title: German & Polish Speaking Customer Service SpecialistJob Summary:We are seeking a highly skilled German and Polish speaking customer service specialist to join our team at Eclectic Recruitment. As a customer service specialist, you will be responsible for ensuring that all customer queries are effectively resolved, contacting customers to update...
-
Technical Service Specialist
2 hours ago
Cambridge, Cambridgeshire, United Kingdom nGenium Full timeJob DescriptionWe are seeking a highly skilled Technical Service Specialist to join our team at nGenium. As a Technical Service Specialist, you will be responsible for delivering end-to-end service solutions from installation and commissioning to maintenance, service, and repair of high-tech chemistry equipment in Cambridgeshire.Key...
-
Customer Relationship Specialist
7 days ago
Cambridge, Cambridgeshire, United Kingdom Cameron Clarke Associates Full timeWe are seeking a skilled Customer Relationship Specialist to join our team at Stands Out Ltd, covering the East Anglia and East Midlands area of England.As a key member of our sales team, you will be responsible for building and maintaining strong relationships with customers, ensuring their needs are met, and driving business growth. Your role will...
-
Service Delivery Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Recruitment Helpline Ltd Full timeService Delivery SpecialistWe are seeking a skilled Service Delivery Specialist to join our team at Recruitment Helpline Ltd. As a Field Service Engineer, you will be responsible for delivering exceptional service to our clients.Key ResponsibilitiesDeliver top-notch service to clients across the regionUtilize company van, mobile phone, and tools to ensure...