Process Improvement Manager

2 days ago


Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full time

Amazon UK Services Ltd. is seeking a Process Improvement Manager to join the EU Customer Services team.

About the Role

This role requires a seasoned professional with expertise in process improvement, customer service, and program management. The ideal candidate will have a strong background in identifying areas for improvement, developing strategies, and implementing changes.

The selected individual will be responsible for identifying opportunities for process improvement, developing strategies to address these opportunities, and implementing changes that drive defect reduction and improve customer satisfaction.

The estimated salary for this role is £95,000 - £115,000 per annum, depending on location and experience.

Key Responsibilities

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