Service Quality Coordinator
1 week ago
The Graduate Project is a dynamic company that values exceptional customer service. We are looking for a skilled Service Quality Coordinator to join our team and help us deliver outstanding experiences for our clients.
Key Responsibilities:
- Monitor and maintain high standards of service quality across all customer touchpoints.
- Develop and implement process improvements to enhance customer satisfaction.
- Collaborate with internal teams to resolve customer complaints and issues.
Requirements:
- Minimum 2 years of experience in customer service (office or call centre).
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Experience using CRM tools (Zendesk preferred).
Benefits:
- 25 days annual leave plus bank holidays.
- Competitive salary (£28,000 - £32,000 per annum) and pension contributions.
- Private healthcare from day one.
- Employee discounts.
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Quality Management Systems Coordinator
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Maintenance Services Coordinator
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Clinical Services Coordinator
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Tenancy Services Coordinator
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Care Coordinator
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Store Management and Logistics Coordinator
3 weeks ago
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Compliance and Quality Specialist
1 month ago
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Academic Quality Specialist
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Compliance Coordinator
2 months ago
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Repairs Customer Coordinator
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Bid Coordinator
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Wembley, United Kingdom Procter and Street Full timePS Resourcing is delighted to be partnering with an industry leader in the UK Plant Hire sector. Our client is renowned for proactively finding innovative Plant Hire solutions ensuring they can offer their clients industry leading propositions. The exceptional service they offer has allowed them to partner with world-leading manufactures, and build a strong...
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Bid Coordinator
1 month ago
Wembley, United Kingdom Procter and Street Full timePS Resourcing is delighted to be partnering with an industry leader in the UK Plant Hire sector. Our client is renowned for proactively finding innovative Plant Hire solutions ensuring they can offer their clients industry leading propositions. The exceptional service they offer has allowed them to partner with world-leading manufactures, and build a strong...
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Senior Healthcare Coordinator
2 weeks ago
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Senior Project Coordinator
2 months ago
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