Advanced Technical Support

17 hours ago


Manchester, United Kingdom Lorien Full time £45,000

3rd Line Support Engineer - Manchester City Centre

Lorien is looking for highly skilled 3rd Line Support Engineers to join their technical support division in Manchester City Centre. As a 3rd Line Support Engineer, you will work closely with the Digital Solutions Manager and Service Delivery Team to provide advanced technical support to resolve complex online system issues.

In this role, you will troubleshoot faults, identify causes, and provide fixes. You will also work with specialist teams such as Development or Infrastructure to resolve issues that require escalation.

The ideal candidate will have a strong background in advanced technical support, troubleshooting, and problem-solving. They should also possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment.

The salary for this position is £45,000, and it includes a company bonus scheme. Additionally, you can enjoy hybrid working arrangements, flexible start and end times, and 25 days annual leave plus bank holidays.



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