Duty Service Manager
4 weeks ago
As a Duty Service Manager at BT Group, you will be responsible for leading and managing a team of broadcast engineers and support staff in BT Tower. Your primary goal will be to ensure that resources are available to meet customer demand and that appropriate training and skills are in place.
Key Responsibilities:- Lead and manage a team of broadcast engineers and support staff in BT Tower
- Be accountable for the day-to-day running of the Media & Broadcast services within BT Networks
- Have a comprehensive end-to-end technical understanding of the products and services that the operational teams manage
- Provide support and leadership for the wider Operations team
- Drive a culture of service obsession throughout Media & Broadcast Operations
- Lead on new service initiatives and provide service information to the service management team
- Manage escalations from internal and external stakeholders
- Work closely with colleagues within the wider Media & Broadcast function to ensure consistency
- Previous experience working in an operational role and incident/service management
- Recent experience in a leadership role managing a team of highly skilled individuals
- Strong skills in building the case for change and communicating this to business audiences
- Knowledgeable in work allocation and logistics processes to support a changeable customer demand requirement
- Technical expertise in broadcast delivery technologies
- Thorough and deep knowledge of the end-to-end broadcast workflow
- Self-driven and able to set strategies for the unit and drive performance across different teams
- Exceptional stakeholder management, both internal and external, up to CEO level
- Tailored training and development opportunities
- 25 days' annual leave (not including bank holidays), increasing with service
- Life Assurance
- Pension scheme
- Direct Share scheme
- Option to join the Healthcare Cash Plan or other benefits
- 50% off EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on BT broadband packages
- Shared Parental leave
- 3 volunteering days per year
- Access to BT's 11 People Networks
- Leading inclusively and safely
- Owning outcomes
- Delivering for the customer
- Commercially savvy
- Growth mindset
- Building for the future
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Duty Service Manager
4 weeks ago
London, Greater London, United Kingdom BT Group Full timeDuty Service ManagerAt BT Group, we're seeking a highly skilled Duty Service Manager to lead our Media and Broadcast services within BT Networks. As a key member of our team, you'll be responsible for ensuring seamless delivery of video services to major UK and overseas TV broadcasters.This is a critical role that requires a deep understanding of end-to-end...
-
Duty Service Manager
4 weeks ago
London, Greater London, United Kingdom BT Group Full timeDuty Service ManagerAt BT Group, we're seeking a highly skilled Duty Service Manager to lead our Media and Broadcast services within BT Networks. As a key member of our team, you'll be responsible for ensuring seamless delivery of video services to major UK and overseas TV broadcasters.This is a critical role that requires a deep understanding of end-to-end...
-
Duty Service Manager
1 month ago
London, Greater London, United Kingdom BT Group Full timeJob Title: Duty Service ManagerAs a Duty Service Manager at BT Group, you will be responsible for leading and managing a team of broadcast engineers and support staff in BT Tower. Your primary goal will be to ensure that resources are available to meet customer demand and that appropriate training and skills are in place.Key Responsibilities:Lead and manage...
-
Duty Service Manager
1 month ago
London, Greater London, United Kingdom BT Group Full timeJob Title: Duty Service ManagerAs a Duty Service Manager at BT Group, you will be responsible for leading and managing a team of broadcast engineers and support staff in BT Tower. Your primary goal will be to ensure that resources are available to meet customer demand and that appropriate training and skills are in place.Key Responsibilities:Lead and manage...
-
Business Operations Manager
1 month ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...
-
Duty Manager/Shift Supervisor
4 weeks ago
London, Greater London, United Kingdom Select Service Partner UK Ltd Full timeNight Shift Duty Manager at M&S, Brighton StationCompensation: £12.63 per hour, with an additional £1.50 per hour for hours worked between midnight and 6am, resulting in a rate of £14.13 per hour.Shift Pattern: 22:00pm - 07:00am and 04:00am to 12:00pm, with a full-time schedule of 37.5 hours, working any 5 days out of 7, including weekdays, weekends, and...
-
Duty Manager/Shift Supervisor
4 weeks ago
London, Greater London, United Kingdom Select Service Partner UK Ltd Full timeNight Shift Duty Manager at M&S, Brighton StationCompensation: £12.63 per hour, with an additional £1.50 per hour for hours worked between midnight and 6am, resulting in a rate of £14.13 per hour.Shift Pattern: 22:00pm - 07:00am and 04:00am to 12:00pm, with a full-time schedule of 37.5 hours, working any 5 days out of 7, including weekdays, weekends, and...
-
Duty Manager/Shift Supervisor
4 weeks ago
London, Greater London, United Kingdom Select Service Partner UK Ltd Full timeNight Shift Duty ManagerAre you a motivated and experienced supervisor looking for a new challenge? We have an exciting opportunity for a Night Shift Duty Manager to join our team at M&S, Brighton Station.Key Responsibilities:Lead a team of colleagues to deliver exceptional customer experiencesCoordinate team efforts to ensure smooth unit operationsFocus on...
-
Duty Manager/Shift Supervisor
4 weeks ago
London, Greater London, United Kingdom Select Service Partner UK Ltd Full timeNight Shift Duty ManagerAre you a motivated and experienced supervisor looking for a new challenge? We have an exciting opportunity for a Night Shift Duty Manager to join our team at M&S, Brighton Station.Key Responsibilities:Lead a team of colleagues to deliver exceptional customer experiencesCoordinate team efforts to ensure smooth unit operationsFocus on...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...
-
Business Manager
2 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...
-
Duty Service Manager
4 weeks ago
London, Greater London, United Kingdom BT Group Full timeJob DescriptionAs a Duty Service Manager at BT Group, you will be responsible for leading and managing a team of broadcast engineers and support staff in BT Tower. Your primary goal will be to ensure that resources are available to meet customer demand and that appropriate training and skills are in place.Key ResponsibilitiesLead and manage a team of...
-
Duty Manager
3 weeks ago
London, Greater London, United Kingdom Klarent Hospitality Limited Full timeKlarent Hospitality Limited is seeking a skilled Duty Manager to join their team. As a key member of the hotel staff, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of the hotel.Key Responsibilities:Manage and resolve guest complaints in a timely and professional mannerMeet and greet VIP guests and...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeJob Title: Duty ManagerYHA London Thameside is seeking a highly skilled Duty Manager to join our team. As a Duty Manager, you will play a pivotal role in supporting the management of an operational budget and the delivery of Key Performance Indicators (KPIs).Key Responsibilities:Support the management of an operational budget and the delivery of KPIsEngage...