Housekeeping Supervisor

6 days ago

Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.

About the Role:

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our dynamic team at Four Seasons Hotel Hampshire. As a key member of our Housekeeping department, you will be responsible for ensuring that our guest rooms and public areas are cleaned to the highest standards.

Key Responsibilities:

  • Inspect and monitor the work of a team of Housekeeping staff to ensure that all areas are cleaned to exacting standards.
  • Train and coach staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Schedule work to be done daily and collect room and floor status sheets for assigned work areas.
  • Monitor each Housekeeping staff member's daily progress and inspect completed rooms to ensure that all standards have been met.
  • Coordinate work orders in assigned sections and follow up to ensure that work is completed.
  • Release checkout rooms to be sold and monitor the performance of Housekeeping staff.
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant, and House Porter.

Preferred Qualifications and Skills:

We are looking for a candidate with:

  • Excellent communication and leadership skills.
  • Previous experience in Housekeeping, preferably in a supervisory role.
  • Ability to read, write, and speak English fluently.

What We Offer:

  • A highly competitive remuneration package with service charge.
  • A comprehensive training and development program to help you grow in your career.
  • A range of benefits, including free shuttle bus transport, guest experience program, and employee travel program.
  • A dynamic and supportive work environment with opportunities to build a successful career with global potential.

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