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Retirement Living Manager

1 month ago

London, Greater London, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Retirement Living Manager to join our team. As a key member of our management team, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.

This varied and interesting role will see you managing the maintenance of the property, providing a first-class service to Owners, and liaising with customers and suppliers. You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners.

We are looking for someone with a background in administration and customer service, who is passionate about providing excellent customer service and has excellent administration skills.

Key Responsibilities:

  • Manage the maintenance of the property and provide a first-class service to Owners
  • Liaise with customers and suppliers
  • Coordinate the development and related activities
  • Ensure a positive experience for Home Owners

Requirements:

  • Experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors
  • Excellent customer service skills
  • Excellent administration skills
  • Computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook

What We Offer:

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 220 developments nationally. We are looking for the very best people to join our business and adopt our values. If you want to be part of our success story, apply today.