Dedicated Customer Resolution Specialist
4 weeks ago
Are you an experienced professional looking to take your career to the next level in a dynamic team? Robert Walters is seeking a highly skilled Complaints Handler to join their Manchester City Centre-based team.
Job OverviewThe ideal candidate will have a strong background in customer service and complaint handling, with excellent communication skills and the ability to work in a fast-paced environment.
This is an excellent opportunity for someone who wants to develop their skills and experience in a leading recruitment company.
Key Responsibilities:- To provide exceptional customer service and resolve customer complaints in a timely and effective manner.
- To work closely with the sales team to understand customer needs and develop solutions that meet those needs.
- To maintain accurate records of customer interactions and complaints.
We offer a competitive salary of £25,000 per annum, plus benefits and opportunities for growth and development.
Requirements:- Minimum 2 years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- A competitive salary of £25,000 per annum.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
-
Customer Experience Resolution Specialist
3 weeks ago
Manchester, United Kingdom Adecco Full timeJob Overview:Adecco is seeking highly skilled Customer Experience Resolution Specialists to join our team in the Manchester area. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective complaint resolution.About the Role:This 6-month contract position requires flexibility and adaptability to...
-
Resolution Specialist
2 months ago
Manchester, United Kingdom CV-Library Full timeRole Purpose: Deliver a great customer experience by resolving issues at the first point of contact. Interact in a way that's easy, friendly, and autonomous to meet customer expectations. We are excited to be working with a client in the Manchester area for 2 x Resolution Specialist. The roles are to start asap, and will be for a 6 month contract...
-
Complaint Resolution Specialist
3 weeks ago
Manchester, United Kingdom First Central Services Full time**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...
-
Complaints Resolution Specialist
3 weeks ago
Manchester, United Kingdom First Central Services Full timeFirst Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...
-
Resolution Specialist
2 months ago
Manchester, United Kingdom Adecco UK Limited Full timeRole Purpose:Deliver a great customer experience by resolving issues at the first point of contact.Interact in a way that's easy, friendly, and autonomous to meet customer expectations.We are excited to be working with a client in the Manchester area for 2 x Resolution Specialist.The roles are to start asap, and will be for a 6 month contract Key...
-
Resolution Specialist
3 weeks ago
Manchester, United Kingdom Johnson Controls Full timeJob Summary">We are seeking a highly motivated and organised Customer Relations Coordinator to join our team in Manchester. As a key member of our customer service team, you will be responsible for resolving customer complaints, building strong relationships with customers and internal teams, and maintaining accurate records of customer interactions.">This...
-
Dispute Resolution Specialist
4 weeks ago
Manchester, United Kingdom Exchange Street Executive Search Full timeAbout the RoleAs a Dispute Resolution Specialist, you will be required to utilize the latest video and mobile technology to conduct inspections and provide reports within minutes. Our client uses innovative tools that allow customers to tailor inspections and affect changes instantly.
-
Customer Resolution Specialist X5
6 months ago
Manchester, United Kingdom One Manchester Full time**12 months Fixed Term Contract** **Part Time Hours, 15 per a week** **Closing Date: 3rd March** **Interview Dates: W/C 4th March** **Support our communities. See the difference you can make in our city.** At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are...
-
Customer Resolution Consultant
2 weeks ago
Manchester, United Kingdom Johnson Controls Full timeAbout the Role">This is an exciting opportunity to join Johnson Controls as a Customer Resolution Consultant, where you will play a key role in resolving customer complaints and issues.Job Description"Handle escalated customer complaints, ensuring timely and effective resolution""Collaborate with internal teams to investigate and resolve customer...
-
Customer Resolution Advisor
2 weeks ago
Manchester, United Kingdom Johnson Controls Full timeWhat you will do As a Customer Resolutions Advisor, you will play a key role in liaising with our B2B customers who have raised a complaint.
-
Incident Resolution Specialist
3 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeIncident Resolution SpecialistWe are seeking an experienced Incident Resolution Specialist to join our team at AJ Bell Management Limited. This role will involve taking ownership of Major Incidents and driving problem management to reduce business risk.About the Role:Take ownership of Major Incidents.Drive problem management to reduce business risk.Lead...
-
Dispute Resolution Specialist
5 days ago
Manchester, United Kingdom Robert Walters Careers Full timeJob Description:We are looking for an experienced Dispute Resolution Specialist to join our team in Manchester City Centre. As a Dispute Resolution Specialist, you will be responsible for resolving client disputes and complaints in a timely and professional manner.You will work closely with clients to understand their concerns and develop effective solutions...
-
Customer Resolution Advisor
3 weeks ago
Manchester, United Kingdom Johnson Controls Full timeWhat you will do As a Customer Resolutions Advisor, you will play a key role in liaising with our B2B customers who have raised a complaint. In this role you will be responsible for managing and resolving customer issue through effective communication and problem-solving skills, whilst maintaining positive relationships. You’ll handle escalated...
-
Customer Resolution Advisor
3 weeks ago
Manchester, United Kingdom Johnson Controls Full timeWhat you will do As a Customer Resolutions Advisor, you will play a key role in liaising with our B2B customers who have raised a complaint.In this role you will be responsible for managing and resolving customer issue through effective communication and problem-solving skills, whilst maintaining positive relationships.You'll handle escalated customer...
-
Claims Resolution Specialist
4 weeks ago
Manchester, United Kingdom RSA Full timeYour Role in RSAAs a Claims Resolution Specialist at RSA, you will be responsible for investigating and advancing liability injury claims to closure. You will work on achieving business objectives and meeting the defined customer service proposition.About the PositionYou will have previous experience working within a Liability Claims department handling...
-
Claims Resolution Specialist
3 weeks ago
Manchester, United Kingdom Turner & Townsend Full timeJoin Our TeamWe are looking for a talented Claims Resolution Specialist to join our team at Turner & Townsend. As a key member of our contract services team, you will play a crucial role in resolving claims and disputes on behalf of our clients.The successful candidate will have experience in construction claims, dispute resolution, and contract negotiation,...
-
Conflict Resolution Specialist
22 hours ago
Manchester, United Kingdom CV-Library Full timeIKON TrainingWe are seeking a Conflicts Resolution Specialist to join our team in the UK. As a key member of our training team, you will deliver impactful training in conflict resolution and managing challenging behavior across various sectors. This is a rewarding role for someone who thrives on making a real difference.This position involves delivering...
-
Claims Specialist
1 day ago
Manchester, United Kingdom Customer Labs Full timeJob Title: Claims SpecialistAbout the Role:We're seeking a highly skilled Claims Specialist to join our Claims Academy in Manchester. As a Claims Specialist, you'll be responsible for handling motor claims, ensuring fair and timely settlements for customers while adhering to our claim ownership philosophy.Key Responsibilities:- Undertake roles in line with...
-
Resolution Specialist
2 months ago
Manchester, United Kingdom CV-Library Full timeWe have two exciting roles with a client in Manchester. The roles are for a 6-month contract initally. Working 5 out of 7 days Role purpose * To deliver a brilliant customer experience to all customers by resolving issues at the first point of contact * To meet the expectations of our customers through interactions that are easy, friendly and demonstrate...
-
Conflict Resolution Specialist
1 day ago
Manchester, New Hampshire, United Kingdom Taylor Root Full timeAbout Taylor RootTaylor Root is an international law firm with a strong presence in the UK. We are seeking an experienced Conflict Resolution Specialist to join our team.This is an exciting opportunity for a lawyer to work closely with other members of the Conflicts Escalations team, assessing whether the Firm can take on new client work. The role offers a...