Dedicated Customer Resolution Specialist

4 weeks ago


Manchester, United Kingdom Robert Walters Full time

Are you an experienced professional looking to take your career to the next level in a dynamic team? Robert Walters is seeking a highly skilled Complaints Handler to join their Manchester City Centre-based team.

Job Overview

The ideal candidate will have a strong background in customer service and complaint handling, with excellent communication skills and the ability to work in a fast-paced environment.

This is an excellent opportunity for someone who wants to develop their skills and experience in a leading recruitment company.

Key Responsibilities:
  • To provide exceptional customer service and resolve customer complaints in a timely and effective manner.
  • To work closely with the sales team to understand customer needs and develop solutions that meet those needs.
  • To maintain accurate records of customer interactions and complaints.

We offer a competitive salary of £25,000 per annum, plus benefits and opportunities for growth and development.

Requirements:
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
Benefits:
  • A competitive salary of £25,000 per annum.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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