Technical Support Professional
6 days ago
Job Description
Endeavour Recruitment Solutions has a permanent opportunity for one of its clients based in Hampshire.
Objective:
To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy.
- Consult on infrastructure problems and provide suitable networking solutions.
- Respond to enquiries from clients and help them resolve hardware or software problems.
- Resolve all IT issues in a professional manner and allocate more complex service issues to the relevant IT Support member.
Salary: £35,000 - £45,000 per annum, depending on experience.
Required Skills and Qualifications:
- Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003 / 2008 server and Exchange Server 2003 / 2007 / 2010.
- Excellent telephone manner and client facing experience.
- A Microsoft certification such as an MCSE or MCITP is desirable.
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