Technical Support Professional

6 days ago


Portsmouth, Portsmouth, United Kingdom Endeavour Recruitment Solutions Full time

Job Description

Endeavour Recruitment Solutions has a permanent opportunity for one of its clients based in Hampshire.

Objective:

To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy.

  • Consult on infrastructure problems and provide suitable networking solutions.
  • Respond to enquiries from clients and help them resolve hardware or software problems.
  • Resolve all IT issues in a professional manner and allocate more complex service issues to the relevant IT Support member.

Salary: £35,000 - £45,000 per annum, depending on experience.

Required Skills and Qualifications:

  1. Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003 / 2008 server and Exchange Server 2003 / 2007 / 2010.
  2. Excellent telephone manner and client facing experience.
  3. A Microsoft certification such as an MCSE or MCITP is desirable.


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