MSP Engineer
3 weeks ago
At Sterling Bridge Limited, we are currently seeking a skilled 2nd Line MSP Engineer to join our dynamic team in Portsmouth. In this position, you will be responsible for delivering exceptional technical support to our clients using cutting-edge cloud technologies such as Azure and Office 365.
Key Responsibilities:
- Provide expert-level technical support to clients via various communication channels.
- Collaborate with the 1st line team to ensure seamless issue escalation and resolution.
- Stay up-to-date with the latest cloud technologies and best practices to deliver exceptional support.
Requirements:
- At least 2 years of experience in a Service Desk or MSP environment.
- Strong understanding of cloud technologies, including Azure and Office 365.
- Basic networking experience and knowledge of cloud security.
What We Offer:
- Competitive annual salary of £30,000 - £35,000.
- Hybrid working arrangement.
- 28 days annual leave plus 8 bank holidays.
- Clear progression plan with opportunities for training and certifications.
- Flexible working hours.
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