MSP Support Specialist

1 week ago


Portsmouth, Portsmouth, United Kingdom Sterling Bridge Limited Full time

Job Description

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We are hiring a talented 2nd Line MSP Engineer to work with our team at Sterling Bridge Limited. As a key member of our IT department, you will play a crucial role in delivering exceptional technical support to our clients.

About Us

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Sterling Bridge Limited is a rapidly expanding MSP based in Portsmouth. We pride ourselves on providing high-quality services and a supportive work environment.

Responsibilities

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Your primary responsibilities will include:

  • Providing expert technical assistance to clients via phone, email, or in-person.
  • Collaborating with colleagues to troubleshoot complex technical issues and develop innovative solutions.
  • Participating in ongoing training and professional development to stay up-to-date with the latest technologies and industry trends.

Requirements

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To succeed in this role, you must possess:

  • At least 2 years of experience working in a Service Desk Environment or MSP environment.
  • Strong technical expertise, including experience with cloud technologies like Azure and Office 365.
  • Basic networking knowledge and experience.

What We Offer

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We offer a competitive annual salary of £30,000 - £35,000, along with a range of benefits, including:

  • Flexible working hours.
  • 28 days annual leave (plus 8 bank holidays).
  • A clear career progression plan.
  • Hybrid working arrangements.
  • Paid certification courses.
  • Onsite parking.
  • Private medical insurance.

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