Client Support Specialist

2 days ago


Maidstone, Kent, United Kingdom CV-Library Full time
About the Position

We are seeking a highly skilled Business Advisor to join our team. As a key member of our eVisateam, you will be responsible for providing expert guidance and support to vulnerable citizens navigating the eVisa scheme.

Your primary duties will involve:

  • Delivering high-quality advice and information to clients via various channels.
  • Developing and implementing effective community outreach strategies to raise awareness about the eVisa scheme.
  • Collaborating with colleagues to ensure seamless delivery of our Safeguarding policy and procedures.
What We Offer

In return for your hard work and dedication, we offer a comprehensive benefits package, including:

  • A competitive salary of £28,639, rising to £32,612 upon successful completion of a 6-month probation period.
  • A flexible 35-hour working week, allowing for a healthy work-life balance.
  • Enhanced family-friendly provisions, supporting your personal and professional needs.
  • Generous annual leave entitlement (up to 39 days, including bank holidays).
  • Option to purchase or sell up to 5 days of annual leave, offering greater flexibility.
  • Exclusive access to Perkbox, our employee rewards and benefits platform.
Key Qualifications

To excel in this role, you will require:

  • Prior experience in providing advice and information within an organisational setting.
  • A proven track record of working with vulnerable clients.
  • Excellent community engagement and presentation skills.
  • The ability to empathise with individuals facing transition and uncertainty.

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