Customer Service and Operations Analyst
1 month ago
We are seeking a highly skilled Customer Service and Operations Analyst to join our Anti-Money Laundering team. As a key member of our team, you will be responsible for investigating customer queries, processing transactions, and ensuring compliance with regulatory requirements.
Key Responsibilities- Investigate customer queries and respond in a timely and accurate manner
- Process transactions and ensure compliance with AML regulations
- Monitor and participate in initiatives to improve customer service and processes
- Review processing errors and customer complaints to identify trends and training needs
- Knowledge and experience of AML processes and procedures
- Ability to work accurately and to deadlines with high attention to detail
- Understanding of the financial services industry and our customers
- Good written and spoken communication skills
We offer a supportive and collaborative team environment, with opportunities for career development and training. If you are a motivated and detail-oriented individual with a passion for AML, we encourage you to apply for this exciting opportunity.
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Customer Service and Operations Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeCustomer Service and Operations AnalystWe are seeking a highly skilled and experienced Customer Service and Operations Analyst to join our Anti-Money Laundering (AML) team at NatWest Group. As a key member of our team, you will be responsible for investigating customer queries, processing transactions, and ensuring compliance with AML regulations.Key...
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Customer Service and Operations Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeCustomer Service and Operations AnalystWe are seeking a highly skilled Customer Service and Operations Analyst to join our Anti-Money Laundering team. As a key member of our team, you will be responsible for investigating customer queries, processing transactions, and ensuring compliance with regulatory requirements.Key ResponsibilitiesInvestigate customer...
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Customer Service and Operations Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeCustomer Service and Operations AnalystWe are seeking a highly skilled Customer Service and Operations Analyst to join our Anti-Money Laundering team. As a key member of our team, you will be responsible for investigating customer queries, processing transactions, and ensuring compliance with regulatory requirements.Key ResponsibilitiesInvestigate customer...
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Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeCustomer Service SpecialistAbout the RoleWe're looking for a talented Customer Service Specialist to join our team at Motability Operations. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our customers.Key ResponsibilitiesProvide empathetic and effective support to customers via phone, email, or...
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Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeCustomer Service SpecialistAbout the RoleWe're looking for a talented Customer Service Specialist to join our team at Motability Operations. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our customers.Key ResponsibilitiesProvide empathetic and effective support to customers via phone, email, or...
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Project Analyst
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.About the RoleThe Associate Project...
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Project Analyst
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.About the RoleThe Associate Project...
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Project Analyst
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.About the RoleThe Associate Project...
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Project Analyst
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.About the RoleThe Associate Project...
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Project Analyst Associate
1 month ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.About the RoleThe Associate Project...
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Project Analyst Associate
1 month ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.About the RoleThe Associate Project...
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Service Desk Analyst
1 week ago
Edinburgh, Edinburgh, United Kingdom SIX Payment Services Full timeService Desk Analyst RoleWe are seeking a skilled Service Desk Analyst to join our team at SIX Payment Services. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within...
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Project Analyst Associate
1 month ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.Key Responsibilities:Track workstream...
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Project Analyst Associate
1 month ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeJob Title: Associate Project AnalystWe are seeking a highly skilled Associate Project Analyst to join our team at Acord (association For Cooperative Operations Research And Development). As a key member of our team, you will play a critical role in ensuring the successful delivery of our strategic development program.Key Responsibilities:Track workstream...
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Customer Operations Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Clearwater Analytics Full timeJob Title: Customer Operations AnalystClearwater Analytics is a leading provider of automated investment data aggregation, reconciliation, and reporting solutions. We are seeking a highly motivated and detail-oriented Customer Operations Analyst to join our team.About the Role:We are looking for a talented individual to support our clients in managing their...
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Customer Operations Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Clearwater Analytics Full timeJob Title: Customer Operations AnalystClearwater Analytics is a leading provider of automated investment data aggregation, reconciliation, and reporting solutions. We are seeking a highly motivated and detail-oriented Customer Operations Analyst to join our team.About the Role:We are looking for a talented individual to support our clients in managing their...
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Operations Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom Flair for Recruitment Full timeAbout the role:We are seeking a skilled Operations Analyst to join our Edinburgh-based Transfers team. As an Operations Analyst, you will be responsible for processing operational tasks such as transfers and cash payments across various investment wrappers (ISAs, JISAs, GIAs, and Pensions).About you:Strong knowledge of transfer processes, including Equisoft...
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Operations Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom Flair for Recruitment Full timeAbout the role:We are seeking a skilled Operations Analyst to join our Edinburgh-based Transfers team. As an Operations Analyst, you will be responsible for processing operational tasks such as transfers and cash payments across various investment wrappers (ISAs, JISAs, GIAs, and Pensions).About you:Strong knowledge of transfer processes, including Equisoft...
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Business Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our Global Delivery team. As a Business Analyst, you will play a critical role in ensuring the successful implementation of our Payments and Custody program.Key ResponsibilitiesDevelop in-depth knowledge of business processes and flows through analysis of workflows and Standard Operating...
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Business Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our Global Delivery team. As a Business Analyst, you will play a critical role in ensuring the successful implementation of our Payments and Custody program.Key ResponsibilitiesDevelop in-depth knowledge of business processes and flows through analysis of workflows and Standard Operating...