Technical Support Specialist
4 days ago
We are seeking an experienced Applications Engineer to join our team in Edinburgh or Dundee, providing world-class technical support to global customers utilizing our award-winning network management software.
Key Responsibilities- Manage troubleshooting coordination at a local and international level where required.
- Design, document, and perform technical and product training for Application Engineers and subject matter experts globally.
- Strong knowledge of hardware, networking protocols, boot sequence, file systems, and API
- Strong understanding of networking concepts and protocols: DNS, TCP/IP, HTTP, DHCP, VPN, firewall, SMTP, web services, email services, SNMP, FTP
- Microsoft Products/Features:
- MS Exchange, MS SQL, SharePoint
- Active Directory, GPO, VSS, System State, registry
- Microsoft 365 (Office 365)
- MS Exchange, MS SQL, SharePoint
- Working knowledge of virtualization: VMWare, Hyper-V
- Experience in scripting and query languages: SQL, Bash, PowerShell, Python
- AWS (Amazon Web Services): SES, S3, AWS CLI
We are a global software company that turns IT possibilities into capabilities. We partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs.
Our hybrid working model, The Way We Work, allows you to maximize your contributions while growing your career. You will be part of our global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.
What We Offer- An estimated salary of £50,000 - £65,000 per annum, depending on experience.
- Purple Perks:
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid Volunteer Days per year
- Employee Stock Purchase Program
- Fundraising opportunities as part of our giving program
- N-able Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
-
Technical Support Specialist
4 weeks ago
Dundee, Dundee City, United Kingdom NHS Scotland Full timeNHS Scotland is committed to fostering a diverse and inclusive workforce, where every employee feels valued and empowered to excel. We are seeking a skilled Technical Support Specialist to join our Unified Communications Team.This is an exciting opportunity to contribute to the delivery of high-quality IP Telephony Services and Unified Communications tools...
-
Technical Services Support Specialist
3 days ago
Dundee, Dundee City, United Kingdom Teach In Scotland Full timeAre you a skilled technician looking for a new challenge?Company OverviewTeach In Scotland is a leading provider of education services in the UK.We are committed to delivering high-quality support to our teaching staff and students, and we're seeking an experienced technical services specialist to join our team.Job SummaryThis is a full-time position,...
-
Business Development Specialist
7 hours ago
Dundee, Dundee City, United Kingdom LINK TECHNICAL RECRUITMENT LTD Full time £10,000 - £15,000Company OverviewLink Technical Recruitment Ltd is a specialist equipment supplier offering a range of products and solutions to various sectors, including engineering, construction, pharmaceutical, and oil and gas. With long-term contracts secured with major companies, we are looking for an experienced Account Manager to join our team.Job DescriptionWe are...
-
Dedicated Autism Support Specialist
3 weeks ago
Dundee, Dundee City, United Kingdom Randstad Student Support Full timeJob DescriptionWe are seeking a dedicated Autism Support Specialist to join our team at Randstad Student Support. As a Specialist-one-to-one Study Skills Support Worker, you will provide tailored support to autistic students studying at Universities and/or Colleges in Dundee.About the RoleAs a successful candidate, you must be an autism specialist with a...
-
Specialist Autism Support Professional
3 weeks ago
Dundee, Dundee City, United Kingdom Randstad Student Support Full timeAbout the RoleWe are hiring a dedicated Specialist Autism Mentor to support university students with Autism Spectrum Disorder (ASD) succeed in their studies. The ideal candidate will have a wealth of experience in working with people with ASD and a passion for helping students achieve their academic goals.Key ResponsibilitiesProvide one-to-one support to...
-
Autism Support Specialist
3 weeks ago
Dundee, Dundee City, United Kingdom Randstad Student Support Full timeSupport Students with AutismRandstad Student Support is seeking a dedicated and passionate Specialist Autism Mentor in Dundee to provide one-on-one guidance to students with autism. In this impactful role, you will help students navigate academic challenges and reach their full potential. Your support will make a significant difference in their lives, and...
-
Technical Support Specialist
3 weeks ago
Dundee, Dundee City, United Kingdom Hamilton Barnes 🌳 Full timeJob OverviewWe are seeking a skilled and customer-focused Service Desk Engineer to join our team at Hamilton Barnes. As a key member of our IT services team, you will be responsible for ensuring the smooth operation of our clients' hardware and software systems.Key ResponsibilitiesTechnical Support: Provide expert technical assistance for PC and laptop...
-
Technical Support Specialist
1 day ago
Dundee, Dundee City, United Kingdom Abertay University Full timeAbout the RoleAbertay University is seeking an experienced IT/AV Service Delivery Officer to join our friendly and vibrant department. As a key member of our team, you will deliver exceptional 2nd line IT/AV support services to our staff and students, leveraging your technical expertise and problem-solving skills.Key ResponsibilitiesProvide highly...
-
Academic Support Specialist
4 weeks ago
Dundee, Dundee City, United Kingdom Randstad Student Support Full timeRole OverviewRandstad Student Support is seeking dedicated Specialist Mentors to provide personalized support to students with disabilities or mental health conditions in Dundee.Key ResponsibilitiesHelp students develop organization and time management strategiesBreak down tasks to meet deadlinesBalance study and daily livingManage anxiety and stressBuild...
-
IT Technical Support Specialist
4 weeks ago
Dundee, Dundee City, United Kingdom McNally Recruitment Ltd Full timeIT 2nd Line Support Desk EngineerOur client, a leading IT Managed Services provider, is seeking an experienced IT 2nd Line Support Desk Engineer to join their Support Team. As a key member of the team, you will be responsible for delivering exceptional levels of customer service to their clients.The successful candidate will have a strong background in IT...
-
Autism Support Specialist
4 weeks ago
Dundee, Dundee City, United Kingdom Randstad Student Support Full timeAre you passionate about supporting university students with autism?Randstad Student Support is seeking dedicated Specialist Autism Mentors in Dundee to provide one-on-one guidance and support to students with autism.In this impactful role, you will help students navigate academic challenges and reach their potential by:Listening to students to manage stress...
-
Academic Support Specialist
4 weeks ago
Dundee, Dundee City, United Kingdom Randstad Student Support Full timeRole OverviewRandstad Student Support is seeking an experienced Academic Support Specialist to provide one-on-one support to students with specific learning difficulties (SpLDs) in Dundee.This hybrid role requires flexibility for both in-person and online sessions, tailored to student preferences.Key ResponsibilitiesDeveloping individual learning plans to...
-
Academic Mentor and Support Specialist
3 weeks ago
Dundee, Dundee City, United Kingdom Randstad Student Support Full timeSupport Students with Specific Learning DifficultiesRandstad Student Support is seeking a Specialist One-to-One Study Skills Support Worker to assist students with specific learning difficulties (SpLDs) at universities and colleges in Dundee.Key Responsibilities:Provide one-to-one support to students with SpLDs, such as dyslexia, dyscalculia, and...
-
IT Support Specialist
1 month ago
Dundee, Dundee City, United Kingdom McNally Recruitment Ltd Full timeWe are seeking an experienced IT Support Specialist to join our team at McNally Recruitment Ltd. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Provide technical support to clients via phone,...
-
IT Support Specialist
1 month ago
Dundee, Dundee City, United Kingdom Hays Technology Full timeWe are seeking an experienced IT Support Specialist to join our team in Dundee. The ideal candidate will have a strong background in IT and be passionate about delivering exceptional customer service.About the Role:This is an exciting opportunity for a Technical Support Engineer to join our dynamic team. The successful candidate will have excellent...
-
Advanced Technical Solutions Specialist
3 weeks ago
Dundee, Dundee City, United Kingdom N-able Full timeWe're looking for an advanced technical solutions specialist to join our team at N-able. As an Associate Applications Engineer, you will be responsible for providing advanced onboarding assistance to partners with large or technically complex implementations and migrations.Key Responsibilities:Provide advanced technical support to partners during...
-
Technical Solutions Specialist
4 weeks ago
Dundee, Dundee City, United Kingdom N-able Technologies Ltd. Full timeWe are seeking a skilled Technical Solutions Specialist to join our team at N-able Technologies Ltd. The ideal candidate will have a strong background in network management and be able to provide technical product advice to customers and sales staff during pre-sales discussions.Key Responsibilities:Perform detailed, online technical deep-dive demonstrations...
-
Dundee, Dundee City, United Kingdom Dundee City Council Full timeJob OverviewWe are seeking a highly skilled Technical Services Officer to join our team at Dundee City Council. As a key member of the Children and Families Services Technical Services Team, you will play a vital role in ensuring the effective delivery of technical support services throughout the Children and Families Service.Key ResponsibilitiesYou will be...
-
IT Support Specialist
4 weeks ago
Dundee, Dundee City, United Kingdom McNally Recruitment Ltd Full timeIT Support Specialist OpportunityMcNally Recruitment Ltd is seeking an experienced IT Support Specialist to join their team in Dundee. The successful candidate will be responsible for providing 2nd line IT support to clients, working in a hybrid environment with 3 days spent in the office.Key Responsibilities:Providing technical support to clients via phone,...
-
Senior Technical Solutions Specialist
1 month ago
Dundee, Dundee City, United Kingdom N-able Technologies Ltd. Full timeUnlock Your Potential with N-ableN-able Technologies Ltd. is a global software company that empowers technology leaders to navigate their evolving IT needs. We're seeking a talented Senior Technical Solutions Specialist to join our team.Your Key Responsibilities:Provide advanced onboarding assistance for partners with large or technically complex...