Reception and Patient Coordinator

4 days ago


London, Greater London, United Kingdom Woodlands Medical Practice Full time

We are seeking a highly organized and communicative Reception and Patient Coordinator to join our team at Woodlands Medical Practice.

Job Summary

The successful candidate will be responsible for providing exceptional patient care, managing front desk operations, and ensuring seamless communication between patients, healthcare professionals, and administrative staff.

Key Responsibilities
  • Greet and manage all patients and visitors in a polite and courteous manner, maintaining a smooth flow of patients through the practice.
  • Making appointments for doctors, nurses, and other health professionals onto the EMIS system, ensuring accurate timeslots and efficient scheduling.
  • Answering incoming telephone calls professionally, resolving queries, and entering messages into electronic medical records as required.
  • Taking accurate messages for all surgery staff, ensuring timely passage of information according to protocol.
  • Rescheduling clinics, chasing results, and communicating with patients as requested by doctors.
  • Providing basic IT support, scanning paper correspondence, and processing patient data accurately.
  • Maintaining waiting areas, ensuring patients are sent to their appointments efficiently and on time.
Requirements
  • Excellent communication and customer service skills, essential for interacting with diverse patients and healthcare professionals.
  • Able to work independently, prioritizing tasks effectively to meet deadlines and maintain high standards.
  • Familiarity with EMIS and basic IT skills, preferably experience working in a GP practice or similar setting.
What We Offer
  • A competitive salary of £22,000 - £25,000 per annum, commensurate with experience.
  • A supportive and collaborative work environment, fostering professional growth and development opportunities.
  • The chance to make a meaningful difference in the lives of patients, contributing to the success of our practice.


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception and Hospitality Host **Job Summary** Portico Corporate Reception Management is seeking a highly skilled and experienced Reception and Hospitality Host to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our clients and their guests. **Key...


  • London, Greater London, United Kingdom Reception Full time

    About the Role:The Front Office Operations Coordinator is responsible for supporting the Front of House Manager in supervising and coordinating all activities of the reception department. This role contributes to the hotel's success by ensuring that all check-in and check-out procedures are carried out efficiently and professionally.Key...


  • London, Greater London, United Kingdom London - Dawood and Tanner Specialist Dental Practice Full time

    We are seeking a highly skilled Reception Manager and Referral Coordinator to join our team at Dawood and Tanner Specialist Dental Practice in Central London.Key Responsibilities:Providing exceptional customer service to patients and their familiesCoordinating referrals and appointments with our dental teamSupervising and supporting reception staff to ensure...


  • London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job SummaryBand 3 Patient Care Coordinator - ReceptionistAt Chelsea and Westminster Hospital NHS Foundation Trust, we are seeking a highly skilled and dedicated Patient Care Coordinator to join our team. As a key member of our multidisciplinary team, you will play a vital role in ensuring that our patients receive a high-quality, patient-focused service.Main...


  • London, Greater London, United Kingdom London - Dawood and Tanner Specialist Dental Practice Full time

    About UsDawood and Tanner Specialist Dental Practice is a leading Specialist Dental Practice in implant and restorative dentistry in Central London. We have been an established multi-disciplinary dental team for over 30 years, providing comprehensive and complete dental implant, root canal, and gum disease treatments.Job DescriptionWe are seeking an...

  • Reception Shift Lead

    4 weeks ago


    London, Greater London, United Kingdom Morris House Group Practice Full time

    Job SummaryWe are seeking a highly skilled and motivated Reception Shift Lead to join our dynamic team at Morris House Group Practice in North London. As a key member of our reception team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient service delivery.Main ResponsibilitiesProvide supervision and guidance...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    We are seeking a highly skilled and experienced Corporate Reception Ambassador to join our team at Portico Corporate Reception Management. The ideal candidate will have a strong background in customer service and hospitality, with excellent communication and problem-solving skills.The successful candidate will be responsible for creating and maintaining a...


  • London, Greater London, United Kingdom Bupa Full time

    Job Title: Patient Services CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Bupa Cromwell Hospital. As a Patient Services Coordinator, you will play a key role in ensuring the smooth operation of our hospital's reception desk, providing exceptional customer service to patients, and...


  • London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As the first point of contact for patients, you will provide a warm and welcoming experience, ensuring that all patients receive the highest level of care and attention.Main Responsibilities* Receive...

  • Reception Shift Lead

    4 weeks ago


    London, Greater London, United Kingdom Morris House Group Practice Full time

    Job SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice in North London. As a key member of our reception team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our practice.Main ResponsibilitiesProvide supervision and guidance...


  • London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job SummaryBand 3 Patient Care Coordinator - ReceptionistJob ResponsibilitiesProvide a patient-focused service in person and on the telephone for sexual health and HIV patients.Ensure a welcoming and pleasant environment for patients at all times.Enter patient data into the GUM/HIV EPR in a timely and accurate manner.Liaise with the multidisciplinary team of...


  • London, Greater London, United Kingdom Bupa Full time

    **Job Summary:**We are seeking a highly skilled and experienced Patient Care Coordinator to join our team at Bupa Cromwell Hospital. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our hospital's reception desk, providing exceptional customer service to patients, and supporting our clinical teams.**Key...


  • London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Patient Care Coordinator. This is an exciting opportunity to work in a fast-paced environment, providing exceptional patient care and support.About the RoleThe successful candidate will be responsible for ensuring that all patients receive a high-quality experience,...


  • London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job SummaryAs a Patient Care Coordinator at Chelsea and Westminster Hospital NHS Foundation Trust, you will play a vital role in ensuring that patients receive a high-quality, patient-focused service. This will involve working flexibly to provide a welcoming and pleasant environment for patients, while also ensuring that all patient data is entered into the...


  • London, Greater London, United Kingdom Barnet and Chase Farm Hospitals Full time

    We are seeking a highly skilled and motivated Patient Experience Coordinator to join our team at Barnet and Chase Farm Hospitals. This role will involve frontline reception duties, as well as computer work and general administrative support.Key Responsibilities:Provide exceptional patient care and supportManage patient records and dataAssist with...


  • London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly motivated and organized Patient Care Coordinator to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. The successful candidate will be responsible for providing exceptional patient care and administrative support to our clinical teams.Key Responsibilities:Receive and greet...


  • London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    About the RoleAs a Patient Care Coordinator at Chelsea and Westminster Hospital NHS Foundation Trust, you will be the first point of contact for patients calling or entering our buildings. You will maintain professional, mature conduct at all times, especially when patients are anxious or distressed, and require an empathetic communication style.The main...


  • London, Greater London, United Kingdom CBRE Full time

    Job Title: Reception Services CoordinatorAt CBRE, we are seeking a highly skilled and organized Reception Services Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients and staff, ensuring a professional and welcoming environment in our reception area.Key Responsibilities:Manage...

  • Reception Shift Lead

    4 weeks ago


    London, Greater London, United Kingdom Morris House Group Practice Full time

    Job SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our reception area.Main ResponsibilitiesProvide supervision and guidance to the...


  • London, Greater London, United Kingdom The Lewisham Care Partnership Full time

    About the RoleThe Lewisham Care Partnership is seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support.Key ResponsibilitiesProcess and effectively signpost patients to the appropriate healthcare professional depending on the presenting...