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Administrative Coordinator

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Network Rail Full time

Brief Description

The railway has undergone nearly two centuries of technological advancements and innovations, transforming the way it delivers services to passengers and freight customers.

Technology continues to reshape the railway industry, creating an exciting environment where digital, data, and technology (DDaT) drive every operation, decision, and solution.

As part of the DDaT directorate, you will have a unique opportunity to empower our customers and industry partners with modern and transformative technology.

From day-to-day IT operations that keep a national railway running to extensive delivery programmes reshaping the railway, we are at the forefront of it all.

We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool but the catalyst for progress in an ever-demanding industry where change is constant.

You will embark on a journey where your skills will be utilised, honed, and expanded. You will become part of a collective force helping to build and operate a railway fit for the next 200 years.

About the Role (External)

Provide efficient and effective general administrative and secretarial support services to the lead manager and their team. Maintain relevant records.

Key Responsibilities:

  • Undertake general office administration duties including control of all mail, diary support, processing and maintaining personnel records, and making necessary returns.
  • Arrange travel, hotels, and vehicles, and order and control Personal Protective Equipment (PPE) for the team.
  • Organise meetings and the production, collation, and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting as directed.
  • Provide a consistent telephone presence on behalf of the team delivering excellent customer service. Provide communications support to the team including sending messages as required.
  • Maintain work files and records in an efficient order and archived as necessary.
  • Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as directed.
  • Report team problems e.g., IT and office/building/site facilities and monitor response.
  • Provide support for other administrative tasks as directed.
  • Undertake the role in a way that is consistent with, and reinforces, Network Rail's values.

Meet the Essential Criteria:

  • Experience in appropriate IT packages.
  • Good organisation skills.
  • Good communication skills (verbal and written) including excellent telephone manner.
  • Experience of working with a team.

Estimated Salary: £25,000 - £35,000 per annum, depending on experience.