Service Operations Manager

1 week ago


Macclesfield, Cheshire East, United Kingdom Medlock Partners Full time
Job Overview

As a Service Operations Manager at Medlock Partners, you will play a crucial role in delivering exceptional customer experiences. You will oversee the ongoing training and development of the customer service team, using 1-2-1 sessions and performance reviews to ensure they meet their targets.

You will also be responsible for building longstanding relationships across the business, identifying areas for improvement, and reviewing and continuously improving the customer service approach and processes.



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