Food Service Operations Manager
5 days ago
About Chartwells
As the leading provider of catering and support services to the education sector, Chartwells is committed to fostering a culture that respects and celebrates individuality. Our team of experts is dedicated to delivering exceptional food experiences and outstanding customer service.
Job Summary
We are seeking an experienced Catering Supervisor to oversee all Compass Group UK&I catering and service operations for Chartwells on a part-time basis. As a key member of our team, you will be responsible for ensuring our kitchens and service counters run smoothly, preparing delicious food to the highest standards, and supervising culinary and catering teams to deliver impeccable food and customer service.
Responsibilities
- Prepare delicious food to the highest standards, incorporating fresh ingredients and innovative recipes to exceed customer expectations.
- Supervise culinary and catering teams to ensure seamless delivery of food and service, maintaining high standards of quality and safety.
- Communicate regularly with line managers to monitor Key Performance Indicators (KPIs) and targets, driving business growth and improvement.
- Represent Compass Group UK&I and maintain a positive brand image, promoting our values and mission.
- Liaise between customers and culinary and service teams to ensure we continue to exceed expectations, providing exceptional food and service experiences.
- Support and train teams, leading from the front to empower colleagues to excel in their roles, driving career development and growth.
- Implement and review Health & Safety standards to ensure compliance across all catering and service teams, prioritizing staff and customer well-being.
Requirements
- Minimum 2 years of catering experience, with a proven track record of success in supervisory or management roles.
- Experience managing teams in a similar role, with a focus on leadership, communication, and problem-solving.
- Basic Food Hygiene certificate, demonstrating a commitment to health and safety standards.
- Excellent communication and organisational skills, with the ability to multitask, prioritize, and manage competing demands.
- Ambitious and motivated individual who is always looking to upskill, with a passion for great-tasting food and exceptional customer service.
Estimated Salary: £25,000 - £30,000 per annum, depending on experience and qualifications.
Benefits:
- Ongoing training and development opportunities to enhance your skills and career prospects.
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