Lead Co-Living Sales and Community Manager

7 hours ago


Guildford, Surrey, United Kingdom Cobalt Consulting (UK) Ltd Full time

Job Description:

We are seeking a seasoned Senior Lettings and Community Manager to lead our Co-Living team in West Surrey, Guildford. This is an exceptional opportunity to drive revenue growth and develop an on-site community.

About the Role:

The ideal candidate will be responsible for developing and implementing sales and marketing strategies to attract and retain residents. They will launch and manage marketing and lettings campaigns to meet occupancy and revenue goals.

Main Responsibilities:

  • Develop and execute sales and marketing plans to maximize occupancy and revenue.
  • Manage lettings campaigns, monitor sales metrics, and identify trends to address opportunities or concerns.
  • Forecast tenancy ends, quickly re-let units, and minimize void periods.
  • Negotiate tenancy renewals, serve legal notices, and ensure compliance with council licenses and regulations.
  • Lead competitor analysis, stay up-to-date with market trends, and implement improvement plans based on customer feedback.
  • Drive team retention, ensure target achievement, and foster team engagement and enthusiasm during peak periods.
  • Deliver exceptional customer service to maximize satisfaction and retention, coordinate community events, and maintain customer feedback systems.
  • Promote community engagement and connections among residents, maintaining the building's reputation within the local community.

Requirements:

  • KPI-driven with a strong sense of ownership for sales performance.
  • Strong analytical skills, budget management, and report writing experience.
  • Proven track record in sales conversion and proficient in Microsoft Office (Word, Excel, Outlook).
  • Experience in co-living, PBSA, residential, or hotel sectors, event program design, and implementation.
  • Detail-oriented, able to motivate teams, and possess excellent communication skills, both verbal and written.
  • Self-motivated with multi-tasking ability, positive attitude, results-driven, and adaptable.

Salary: Up to £50,000 per annum, with a potential £20,000 performance bonus.



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